Samantha Osborne

I am a goal-oriented Retail Supervisor dedicated to continuously improving my skills to be the best version of myself. I am an adaptable Supervisor with the ability to learn quickly. My skill set includes the ability to acquire and apply new things efficiently and effectively. I am driven with a passion to continuously learn and navigate change.

I began my career at Ross in April of 2022. I started as a cashier and customer satisfaction has always been important to me. I love watching customers leave satisfied. I enjoy trying to beat my personal Cashier Performance Rate, it presents a challenge to improve myself. At the beginning of 2023 I started to learn other roles in the store. I trained in Stock and really came to enjoy that role. Throughout the year of 2023 I became cross trained in all areas. Switching between areas through the year I gained confidence and became a TRUE trainer. In February of 2024 I trained for cash office, something I was excited to learn. I also became a Back-up MOD during that time. In April 2024 I moved into a full time role. In July of 2024 I was promoted to an Area Supervisor. Since that time I have been working hard to improve myself and hit personal goals within my role.

• Shortage One Plan - Leadership Matters, Non SPS, and MOS
• Store Leadership Focus - People, Treasurers, Shrink, Customer Experience, and Contribution
• Business Focus Plan
• Proper Procedures and Processes - STEP, SET, FAST Forward, Safety and Shrink, and Fitting Room Controls