Samantha Ovalle
Houston,TX
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
3
3
years of professional experience
Work History
Sales Associate/Assistant Manager
Melrose Family Store
Houston, TX
12.2020 - 07.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Scheduled shifts for fellow associates during peak traffic times.
- Suggested ideas for improving store operations and increasing profits.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained records related to sales for store management.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Sam Rayburn High School
Pasadena, TX05-2018
Skills
- Upselling
- Client Account Management
- Sales Development
- Inventory Control
- Payment Processing
- Multi-tasking strength
- Customer Service
- Cash Handling
- Stocking and Receiving
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Sales Associate/Assistant Manager
Melrose Family Store
12.2020 - 07.2023
High School Diploma -
Sam Rayburn High School
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