Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Owczarzak

Muskegon,MI

Summary

Entrepreneurial business owner with background in launching and managing small businesses. Possess strong knowledge of strategic planning, financial management, sales development, and customer service. Skills include leadership, problem-solving, and team-building. Past work showcases ability to overcome challenges, achieve business objectives, and drive growth.

Overview

8
8
years of professional experience

Work History

Small Business Owner

Earthswork
Grand Rapids, Michigan
06.2019 - Current
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Managed daily operations, including inventory control, vendor negotiations, and product pricing.
  • Balance creativity with strategic financial management to ensure my business thrives.
  • Track and manage my income from art sales, set budgets, and monitor expenses to maintain profitability.
  • Have a mix of revenue streams, commissions, gallery sales, online platforms, and art shows.
  • Keep a close eye on cash flow and reinvesting in your craft and business, to ensure long-term success while supporting my artistic vision.

Head Bartender

The Intersection
Grand Rapids, Michigan
09.2016 - Current
  • Displayed and retained extensive knowledge of liquors and wines.
  • Consistently exceed sales by achieving an average of 10% higher sales than venue norms during scheduled shifts, contributing to the venue's top regional performance.
  • Customer relationship management: Build strong, lasting relationships with patrons, enhancing customer satisfaction and fostering repeat business.
  • Ambiance creation: Design and implement atmosphere strategies that align with the venue’s brand, enhancing the overall customer experience.
  • Upselling and cross-selling: Leverage product knowledge to upsell premium options, resulting in increased revenue per transaction.
  • Leadership and team collaboration: Mentor new team members to ensure seamless operations and uphold high service standards in a fast-paced, high-volume environment.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Education

Massage Therapist -

Institute of Sanative Arts
Grand Rapids, MI
05-2020

High School Diploma -

Mona Shores High School
Muskegon, MI
06-2013

Some College (No Degree) - Associate of Arts

Bay Mills Community College
Brimley, MI

Skills

  • Planning and execution
  • Business management and development
  • Strong verbal communication
  • Team leadership
  • Business growth and retention
  • Small business operations

Timeline

Small Business Owner

Earthswork
06.2019 - Current

Head Bartender

The Intersection
09.2016 - Current

Massage Therapist -

Institute of Sanative Arts

High School Diploma -

Mona Shores High School

Some College (No Degree) - Associate of Arts

Bay Mills Community College
Samantha Owczarzak