Samantha Owens
Pismo Beach,CA
Summary
Dedicated healthcare professional with strong skills in technical, clerical, and patient support. Excellence in interpersonal communication and have a talent for effectively dealing with both patients and staff. Detailed understanding of the medical sector and regulatory obligations allows for easy navigation of complex situations. Personable Medical Assistant with nine years of medical experience and four and a half years of hands-on experience in balancing problematic administrative and clinical duties to achieve optimal patient satisfaction. Thorough understanding of the medical registration process and procedures enables streamlining of client processing. Known for compassionate and respectful approach, recognized for delivering high-quality healthcare and excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Dignity Health
01.2024 - Current
- Assisted in the training of new medical assistants, providing guidance and sharing expertise to ensure their smooth integration into the practice.
- Administered medications and vaccinations according to prescribed guidelines, maintaining safety standards at all times.
- Promoted a positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Bookkeeper
Team-System Corp
11.2017 - 12.2023
- Data Entry
- Customer service
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Established QuickBooks accounting system to reflect accurate financial records.
- Managed accounts payable and receivable activities in Quickbooks, maintaining vendor relationships and positive cash flow.
Certified Medical Assistant
Community Health Centers of The Central Coast
01.2022 - 03.2023
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Provided and updated patients vaccinations
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Incorporated outside records into charts and EHR.
Certified Medical Assistant
Barnard Dermatology
09.2021 - 12.2021
- Assisted provider with patient examinations and procedures, ensuring efficient workflow.
- Front office scheduling, check in and check out.
- Improved patient care by accurately taking vital signs and recording medical histories.
- Autoclaving instruments
- Documentation for both paper charts and EMMA EMR.
- Assisted provider with MOHS procedures, Punch Biopsy, and Shave Biopsy.
- Set up sterile trays for procedures.
- Submitted prescriptions for approval, prior authorizations, and referrals.
- Wiped down with certified cleaning supplies the rooms and set up rooms for each patient.
Certified Nursing Assistant/Caregiver
Arosa
03.2020 - 07.2021
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and O2 saturation level.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Aided in lifting clients when necessary.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
Maxim Healthcare Services, Inc
02.2020 - 06.2021
- Created individualized and friendly care for clients.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Served meals to patients
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly. - Patient documentation
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Certified Medical Assistant
LAGS Medical Centers
03.2021 - 05.2021
- Created medication encounters for the Providers to send.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Certified Medical Assistant Extern
LAGS Medical Centers
02.2021 - 03.2021
- CLIA Waived Testing
- Telehealth- Ring Central Meetings
- Administered vaccinations
- EHR- E-Clinical Works
- Obtained client medical history, medication information, symptoms, and allergies.
- Scribing for Providers
- Assisted Providers in ultrasounds
Sanitized, restocked, and organized exam rooms and medical equipment. - Educated patients on preventative care measures, empowering them to take an active role in managing their health conditions effectively.
Education
Certificate of Completion in Medical Assisting -
San Joaquin Valley College
Santa Maria, CA04-2021
High School Diploma -
Southridge High School
Beaverton, OR06-2011
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Inventory and supply management
- EMR / EHR
- Time management
- Basic life support
- Clinical applications
Certification
- Basic Life Support (BLS) - American Heart Association.
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Timeline
Certified Medical Assistant
Dignity Health
01.2024 - Current
Certified Medical Assistant
Community Health Centers of The Central Coast
01.2022 - 03.2023
Certified Medical Assistant
Barnard Dermatology
09.2021 - 12.2021
Certified Medical Assistant
LAGS Medical Centers
03.2021 - 05.2021
Certified Medical Assistant Extern
LAGS Medical Centers
02.2021 - 03.2021
Certified Nursing Assistant/Caregiver
Arosa
03.2020 - 07.2021
Certified Nursing Assistant
Maxim Healthcare Services, Inc
02.2020 - 06.2021
Bookkeeper
Team-System Corp
11.2017 - 12.2023
- Basic Life Support (BLS) - American Heart Association.
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Certificate of Completion in Medical Assisting -
San Joaquin Valley College
High School Diploma -
Southridge High School
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