Samantha Ozuna

Fort Worth,TX

Summary

Motivated Sales Associate with strong customer service and communication skills. Assisted customers in product selection and maintained organized merchandise displays to enhance shopping experiences. Committed to team collaboration and achieving daily sales targets.

Overview

years of professional experience

Work History

Sales Associate / Customer Service Cashier

Hobby Lobby

08.2025 - 02.2026

Assisted customers in product selection and provided knowledgeable recommendations.
Maintained organized merchandise displays to enhance shopping experience.
Operated point-of-sale systems accurately for efficient transaction processing.
Collaborated with team members to achieve daily sales targets and store goals.
Answered customer calls, providing information on product availability and store policies.

Sales Associate

Target

01.2022 - 01.2024

Assisted customers with product selections and responded to inquiries on sales floor on sales floor.
Processed transactions as a cashier, handling payments and returns.
Regular inventory audits to ensure product accuracy.
Trained new team members on procedures, product information, point system, etc.
Set up and maintained merchandising displays to enhance customer experience.
Promoted loyalty program to customers, reached daily goals, and provided information to customers.

Call Center Sales Representative

All Web Leads

08.2023 - 09.2023

Managed high volume of inbound calls, addressing customer inquiries and providing solutions.
Assisted customers in selecting appropriate insurance products based on their needs.
Transferred calls to sales team and documented customer interactions for follow-ups.
Demonstrated effective communication and problem-solving in a fast-paced environment.
Developed persuasive sales techniques to effectively close transactions.

Education

High School Diploma -

Richland High School

North Richland Hills, TX

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Strong communication skills

Multi-tasking strength
Building customer loyalty
Loyalty program
Cash handling

Timeline