Samantha Pacheco
McAllen,TX
Summary
Dedicated professional with extensive experience in planning, promoting, and coordinating activities that foster personal growth and technical proficiency. Proven track record of instilling life skills and encouraging excellence among participants. Possesses strong work ethic, adaptability, and exceptional interpersonal skills, effectively working independently while mastering new skills rapidly. Career goals include taking on new challenges to further enhance organizational impact.
Overview
3
3
years of professional experience
Work History
Assistant/Customer Service Representative
De Leon Insurance Group
McAllen, Texas
11.2023 - 08.2024
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Greeted guests at reception desk and provided assistance as needed.
- Performed administrative tasks, such as answering phones, scheduling appointments, taking payments and handling inquiries.
- Assisted with data entry and filing of documents.
After School Program Aide
Dr. Pablo Perez Elementary
McAllen, TX
09.2022 - 05.2024
- Supervised students while they completed their homework assignments.
- Assisted in resolving conflicts between participants in a calm, respectful manner.
- Monitored student behavior to ensure a safe environment.
- Organized and facilitated recreational activities for students.
- Assisted in the development and implementation of after-school activities.
- Facilitated communication between students, staff, and parents and guardians as necessary.
- Contributed ideas for new programs or activities based on participant feedback.
- Ensured that all safety protocols were followed during activities.
Daycare Teacher
Little Kingdom Learning Center
Edinburg, TX
05.2021 - 07.2022
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Participated in staff meetings and professional development workshops.
- Adapted teaching methods based on individual student needs.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Supervised children during meal times, playtime, and other activities.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Ensured safety of all children by monitoring playground equipment use.
- Developed lesson plans and activities to engage children in learning.
- Taught basic language skills including reading readiness, phonics, writing.
Education
Associate of Applied Science - Radiologic Technologist
South Texas College
McAllen, TX05-2027
Skills
- Patience and empathy
- Positive reinforcement
- Strong work ethic
- Leadership qualities
- Rapid adaptability
- Bilingual
- Scheduling
- Data entry
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant/Customer Service Representative
De Leon Insurance Group
11.2023 - 08.2024
After School Program Aide
Dr. Pablo Perez Elementary
09.2022 - 05.2024
Daycare Teacher
Little Kingdom Learning Center
05.2021 - 07.2022
Associate of Applied Science - Radiologic Technologist
South Texas College