Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Samantha Padelford

Clerk
Calico Rock,Arkansas

Summary

I feel as if I am a dedicated employee who is experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. It would be a dream come true to work in this industry.

I am also a reliable Hostess/Receptionist offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in many different areas and can be flexible with changing business needs.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Cashier/Clerk

"Y" Grocery
Salesville, Arkansas
06.2022 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Collected and authorized payments of guests.
  • Stocked, tagged and displayed merchandise as required.
  • Checked personal identifications during alcohol and tobacco sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Created price tags and merchandise signs.

Barista/Cashier

Honey Bee Bistro
Eureka Springs , Arkansas
01.2019 - 05.2021
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Served espresso, boba teas and coffee latte beverages and offered refills.
  • Inspected dishes and utensils for cleanliness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Front of House Server

Red's Pizzeria
Eureka Springs, AR
09.2018 - 05.2021
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Guest Care Specialist

1886 Crescent Hotel And Spa
Eureka Springs, AR
03.2018 - 05.2021
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Recommended and sold spa packages and memberships based on client's preferences and needs.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
  • Performed clerical duties by compiling, sorting and filing daily transaction receipts and membership contracts.
  • Managed front desk by answering phones, scheduling appointments and greeting guests.
  • Anticipated and addressed guests' service needs by reviewing daily spa appointments.
  • Assisted estheticians and massage therapists in setting up rooms and stations with supplies
  • Greeted guests and escorted to correct treatment rooms.

Education

Calico Rock High School
Calico Rock, AR

Associate Of Business Administration - Entrepreneurial Studies

Ozarka College
Melbourne, AR
08.2005 - 05.2008

Skills

    Customer assistance

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Accomplishments

  • Collaborated with team of 20 plus in the development of new services to provide while working at the Crescent Hotel and Spa.

Certification

WAGE - State of Arkansas Certification that adults can earn in order to gain employment or advance current employment.

Timeline

Cashier/Clerk

"Y" Grocery
06.2022 - Current

Barista/Cashier

Honey Bee Bistro
01.2019 - 05.2021

Front of House Server

Red's Pizzeria
09.2018 - 05.2021

Guest Care Specialist

1886 Crescent Hotel And Spa
03.2018 - 05.2021

WAGE - State of Arkansas Certification that adults can earn in order to gain employment or advance current employment.

06-2014

Associate Of Business Administration - Entrepreneurial Studies

Ozarka College
08.2005 - 05.2008

Calico Rock High School

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