Samantha Padilla
Houston,TX
Summary
Accomplished Ophthalmic Medical Technician with a proven track record at Texas Eye Institute, enhancing diagnostic accuracy and reducing patient wait times. Skilled in glaucoma screening and surgical assistance, complemented by exceptional patient communication and empathy. Demonstrated ability to improve treatment outcomes and patient education on eye health, leveraging both technical expertise and interpersonal skills. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
6
6
years of professional experience
Work History
Ophthalmic Medical Technician
Texas Eye Institute
02.2023 - Current
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
- Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
- Facilitated timely referrals to specialists when necessary for appropriate treatment of complex ocular conditions.
- Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
- Cleaned or sterilized ophthalmic or surgical instruments.
Client Service Representative
Artist & Floors
12.2018 - 02.2022
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Responded to customer calls and emails to answer questions about products and services.
- Coordinated closely with account managers to provide updates on ongoing projects, fostering stronger internal communication channels.
Education
Certification - CNA
Houston Community College
Houston, TX09.2022
Community College - Health Sciences
Lone Star College System
Spring, TX2020
High School Diploma -
Penn Foster Career School
Scranton, PA05.2019
Skills
- Surgical Assisting Abilities
- Glaucoma Screening Expertise
- Pediatric Ophthalmology Support
- Refractive Error Correction
- Surgical care
- Diabetic Retinopathy Monitoring
- Compassion and Empathy
- Medical Terminology
Languages
Spanish
Native or Bilingual
Korean
Limited Working
American Sign Language
Professional Working
Timeline
Ophthalmic Medical Technician
Texas Eye Institute
02.2023 - Current
Client Service Representative
Artist & Floors
12.2018 - 02.2022
Certification - CNA
Houston Community College
Community College - Health Sciences
Lone Star College System
High School Diploma -
Penn Foster Career School
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