Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMANTHA PADILLA

528 N New St Apt 10,PA

Summary

Experienced sales, retail, and food service professional with over 7 years of success in fast-paced environments, prioritizing excellent customer service. Recognized for reliability, integrity, and strong organizational skills. Proactive and adaptable individual excelling at processing information and computer literacy. Thrives on challenges and approaches every task with determination. Passionate about delivering results and consistently achieving career advancements in previous roles. Enjoys learning new things and building connections with diverse individuals to enrich the overall experience.

Overview

10
10
years of professional experience

Work History

Cashwrap Leader

Victoria Secret
10.2019 - 09.2024

• Executed transactions using cash, credit, and checks with customers.

• Performed scans of products and coupons to maintain price accuracy.

• Handled receipts and processed refunds efficiently.

• Ensured customers felt acknowledged upon entering and exiting.

• Consistently developed and preserved rapport with both individual and business customers achieving strong satisfaction.

• Managed phone communications, ensuring callers reached proper departments.

• Performed opening and closing of registers with precise cash handling.

• Executed comprehensive floor layouts.

• Delivered instructional programs to integrate new team members.

• Optimized packaging efficiency.

Implemented efficient inventory control procedures.

Mail Handler Assistant Holiday Clerk

USPS
11.2020 - 01.2021
  • Oversaw the process of equipment clearance; conducted mail inspections on emptied devices.
  • Implement preventive measures to extend the lifespan of equipment.
  • Scan all received and sent mail.
  • Cancelled stamps on parcel post, ensuring efficient processing.
  • Transported freight, stock and materials to loading docks.
  • Handled the functioning of mail processing barcode reader for precise mail direction.
  • Evaluated condition of received goods.

Food Service Aide

NYC Dept of Education
02.2015 - 04.2019
  • Facilitates receiving processes and oversees stock control for resources.
  • Maintained proper sanitary standards in food service operations.
  • Coordinated setup and food distribution according to established guidelines.
  • Cleaned and maintained food service areas, including kitchen, dining hall, refrigeration units and dishwashing zones in accordance with NYS Dept regulations.
  • Enhanced overall health protocols.
  • Manages initiation and conclusion of routine tasks.
  • Execute additional tasks as needed.

Education

High School Diploma - undefined

01.2007

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • POS systems
  • Staff training
  • Refund handling
  • Attention to detail
  • Order packaging
  • Retail merchandising
  • Product recommendations
  • Returns processing
  • Loss prevention
  • Loyalty program promotion
  • Staff mentoring
  • Clear communication
  • Empathy and patience
  • Inventory restocking
  • Training and onboarding
  • Sales transactions
  • Promotions and discounts
  • Ordering and stocking
  • Credit and cash transactions

Timeline

Mail Handler Assistant Holiday Clerk

USPS
11.2020 - 01.2021

Cashwrap Leader

Victoria Secret
10.2019 - 09.2024

Food Service Aide

NYC Dept of Education
02.2015 - 04.2019

High School Diploma - undefined

SAMANTHA PADILLA