Summary
Overview
Work History
Education
Skills
Professional References
Certification
Timeline
Generic

Samantha Parker

Paducah,KY

Summary

Tech-savvy Implementation Project Manager with over ten years of hands-on experience gathering requirements and verifying completed hardware and software deployments within budget and schedule. Expertise in IT project management, agile development and business analysis. Forward-thinking professional recognized for meeting project deliverables by merging customer and user needs with business requirements, budgetary restrictions and logistical considerations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Manager

Fusion Health
11.2020 - Current
  • Lead and manage multiple client-facing projects, ensuring timely delivery within scope and budget.
  • Develop and maintain detailed project plans, setting clear expectations for cross-functional matrix teams.
  • Serve as the primary client liaison, managing communications and addressing client needs and concerns.
  • Oversee project timelines, task assignments, and follow-ups, ensuring all deliverables are met.
  • Facilitate internal meetings to communicate project status, timelines, and expectations to stakeholders.
  • Mentor and onboard new Project Managers and Coordinators, providing guidance and support throughout project lifecycles.
  • Spearhead process improvements, creating and maintaining project management templates and processes in Confluence and Jira.
  • Participate in the hiring process for new Project Management Office (PMO) team members.

Senior Applications Analyst

Baptist Health Medical Group
05.2016 - 11.2020
  • Managed the implementation and training of Epic Electronic Health Record (EHR) software in newly acquired medical practices.
  • Conducted training sessions for various roles, including Front Desk, Medical Records, Clinical Support Staff, and Providers.
  • Led workshops and WebEx demonstrations to introduce new functionalities and workflow changes.
  • Provided ongoing technical support to end-users, ensuring swift resolution of issues.
  • Regularly visited practices to ensure smooth operations and address any technical concerns.

Client Services Specialist

Ulrich Medical Concepts
09.2013 - 04.2016
  • Traveled nationwide to implement and train medical staff on correctional facility-specific EHR software.
  • Facilitated client meetings to demonstrate new product features and functionalities.
  • Developed and executed cross-functional training curriculums and implementation plans for healthcare facilities.
  • Provided 24/7 technical support via phone and email, ensuring client satisfaction.

Education

Bachelor of Science in Elementary Education -

Murray State University

Skills

  • Project Management
  • Project Scheduling
  • Strategic Planning
  • Client Relations
  • Stakeholder Communications
  • Risk Management
  • Scope Management
  • Cross-Functional Collaboration
  • Technical understanding
  • Issue Resolution
  • Business Processes
  • Software Implementation

Professional References

  • Kansas Jackson, Program Director, Transcarent, kansas.jackson@transcarent.com, (937) 367-2543
  • Michael White, Lead Integration Analyst, Fusion, michael.white@fusionmgt.com, (270) 205-7487
  • Josh Stewart, EHR Applications Manager, Baptist Health Medical Group, josh.stewart@bhsi.com, (270) 331-3149
  • Bailey Myers, Practice Manager, Baptist Health Medical Group, bailey.myers@bhsi.com, (270) 205-0209
  • Matt Rudolph, Client Services Supervisor, Ulrich Medical Concepts, mrudolph@correctek.com, (270) 349-3333

Certification

  • PMP - Project Management Professional

Timeline

Project Manager

Fusion Health
11.2020 - Current

Senior Applications Analyst

Baptist Health Medical Group
05.2016 - 11.2020

Client Services Specialist

Ulrich Medical Concepts
09.2013 - 04.2016

Bachelor of Science in Elementary Education -

Murray State University

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Samantha Parker