Samantha Parker
Star City
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Food Service worker
Chartwells Schools Dining Services
Star city
08.2023 - Current
- Prepared and served nutritious meals to students in compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas throughout service hours.
- Engaged with students to promote healthy eating habits during meal times.
- Followed safety protocols while handling food, equipment, and cleaning supplies.
- Operated cash register to process cash, check, and credit card transactions.
Call Center Representative
People Shores
Pine Bluff
04.2022 - 05.2023
- Handled escalated calls with professionalism and empathy towards customers.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Helped them with getting the help they needed for Arkansas Medicaid.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
Childcare Assistant Teacher
Little Dog house Day care
Star City
06.2017 - 02.2020
- Maintained a clean and organized classroom to promote a positive learning atmosphere.
- Assisted in planning and implementing daily educational activities for children.
- Communicated effectively with parents about children's progress and daily activities.
- Monitored children's behavior and provided guidance to encourage positive interactions.
Education
High School Diploma -
Star City
Star City, AR05-2010
Skills
- Customer service
- Food safety
- Conflict resolution
- Team collaboration
- Communication skills
- Active listening
- Process improvement
- Positive reinforcement
Timeline
Food Service worker
Chartwells Schools Dining Services
08.2023 - Current
Call Center Representative
People Shores
04.2022 - 05.2023
Childcare Assistant Teacher
Little Dog house Day care
06.2017 - 02.2020
High School Diploma -
Star City
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