Summary
Work History
Education
Skills
Timeline
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Samantha Pearson

Tulsa,Oklahoma

Summary

Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.

Work History

Custodian

HES facility
12 2024 - 01 2025


  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting. With thorough daily cleaning of classrooms, restrooms, and common areas.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Debt Collector

Alltran Financial
03 2020 - 07 2024
  • Worked in call center environment handling manual and automatically dialed outbound calls and incoming calls.
  • Identified and contacted customers with overdue accounts to address payment status.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Maintained compliance with all federal and state debt collection laws, ensuring ethical collection practices.
  • Documented customer payment interactions and account statuses for future reference.


Return Processing Associate

Macys Fullfillment Center
10 2018 - 02 2019
  • Utilized advanced software programs for tracking return information, maintaining up-to-date records on all processed transactions.
  • Processed high volumes of returns during peak seasons, ensuring all items were assessed accurately and promptly handled according to company guidelines.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Unloaded, inspected, and stored damaged and returned products.

Drive-Thru Cashier

Taco Bell
06 2016 - 08 2018
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Assisted customers with menu items and accurate order fulfillment.
  • Followed company policies and procedures regarding cash handling.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.

Education

GED -

Catholic Charities
2012

Skills

  • Customer assistance
  • Cleaning and sanitizing
  • Call center operations
  • Typing
  • Verbal and written communication
  • Documentation and reporting
  • Proficient in microsoft software

Timeline

Custodian

HES facility
12 2024 - 01 2025

Debt Collector

Alltran Financial
03 2020 - 07 2024

Return Processing Associate

Macys Fullfillment Center
10 2018 - 02 2019

Drive-Thru Cashier

Taco Bell
06 2016 - 08 2018

GED -

Catholic Charities

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Samantha Pearson