Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samantha Perez

Miami,FL

Summary

Dynamic sales coordinator with a proven track record at Miami Cosmetic Smile Design, excelling in pipeline management and customer relationship building. Recognized for achieving sales goals through exceptional coaching and analytical thinking, driving significant revenue growth while enhancing team performance and customer retention strategies.

Overview

4
4
years of professional experience

Work History

Sales Coordinator

Miami Cosmetic Smile Design
04.2025 - Current
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Built relationships with customers and community to establish long-term business growth.

Medical Administrative Partner

Baptist Health Hospital
12.2022 - 04.2025
  • Arranged and managed new employees orientation, training and technology set up.
  • Reviewed, prepared and submitted expense reports for employees and management personnel.
  • Established and followed guidelines for protecting and managing confidential information such as customer and medical data.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Customer Service Supervisor

Fuddruckers Restaurants LLC
08.2021 - 01.2023
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Coached employees through day-to-day work and complex problems.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Created customer support strategies to increase customer retention.

Education

Associate of Arts - Nursing

Miami Dade College
Miami, FL
03-2024

High School Diploma -

Felix Varela Senior Highs Cool
Miami, FL
05-2021

Skills

  • Goals and performance

  • Coaching skills

  • Exceptional leader

  • Pipeline management

  • Upselling strategies

  • Performance evaluation

  • Workflow coordination

  • Issue resolution

  • Analytical thinking

  • Team building

  • Schedule management

  • Performance tracking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Coordinator

Miami Cosmetic Smile Design
04.2025 - Current

Medical Administrative Partner

Baptist Health Hospital
12.2022 - 04.2025

Customer Service Supervisor

Fuddruckers Restaurants LLC
08.2021 - 01.2023

Associate of Arts - Nursing

Miami Dade College

High School Diploma -

Felix Varela Senior Highs Cool

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