SAMANTHA PETERSON
Dixon,CA
Summary
To obtain a job where my extension of knowledge in the areas of management, human resources, administrative support, and customer service can be utilized to the fullest.
Overview
17
17
years of professional experience
Work History
Bulk Manager/Key Carrier
Sprouts Farmer's Market
Woodland, CA
10.2023 - Current
- Manage the daily output, production, and display of Bulk products
- Responsible for hiring, onboarding and training new employees
- Supervise and monitor product quality and consistency, track inventory, and manage the Bulk budget
- Evaluate department conditions and operations to determine strengths and areas for improvement; develop improved practices and procedures
- Ensure company standards for safety, proper food handling practices, sanitation, and productivity are maintained
- Responsible for correct ordering, receiving, unloading, and storage
- Execute rotation of merchandise and building of displays
- Responsible for managing department inventory, in-stocks, pricing integrity, merchandising, labor, and other operational processes to Sprouts standards
- Plan and order according to company standards to maximize sales and gross profit
- Administer team member performance reviews and corrective actions
- Give customers direction of product location throughout the store
- Conducts general housekeeping in the department/store.
Personnel Technician
City Of Vallejo
Vallejo, CA
08.2023 - 08.2023
- Interpret and apply Human Resources policies and procedures
- Coordinate all facets of the recruitment and selection process
- Develop recruitment strategies
- Prepare job announcements
- Screen and rate applications
- Schedule, design, coordinate, and facilitate the interview process
- Conduct new employee orientations, enroll employees in the city's retirement and insurance programs
- Assist employees with their benefits
- Coordinate the performance evaluation process
- Setup and maintain personnel records
- Enter and update employee information into HRIS system.
Human Resources Technician
City of Antioch
Antioch, CA
09.2022 - 08.2023
- Interpret and apply Human Resources policies and procedures
- Coordinate all facets of the recruitment and selection process
- Develop recruitment strategies
- Prepare job announcements
- Screen and rate applications
- Conduct and proctor tests including POST PELLETB and entry-level Dispatcher exams
- Schedule, design, coordinate, and facilitate the interview process
- Conduct new employee orientations, enroll employees in the city's retirement and insurance programs
- Help employees with their benefits
- Coordinate the performance evaluation process
- Setup and maintain personnel records
- Enter and update employee information into HRIS system
- Administer multiple programs, such as DMV Pull Notice Program and California DOJ database
- Reconcile invoices for accounts
- Track Human Resources department budget.
Training Coordinator
City of Antioch
Antioch, CA
03.2013 - 09.2022
- Coordinate all internal and external training for the department
- Ensure police officers and dispatchers are in compliance with their POST mandated and legislatively mandated training requirements
- Schedule personnel for trainings and conferences and schedule travel when necessary
- Utilize the accounts payable system to enter invoices to ensure all expenses related to travel and training are processed and paid for
- Maintain all department training records and individual training records for all personnel
- Assist police officers and dispatchers in obtaining their professional certificates from POST
- Enter training rosters and training records into the training management system
- Compile data for public record act requests, grants, and litigation requests
- Assist with the hiring process for Police Officers, dispatchers, non-sworn employees, and volunteers
- Assist in physical agility examinations
- Proctor PELLETB and entry-level dispatcher exams
- Coordinate oral board interviews
- Maintain eligibility lists
- Schedule polygraph exams
- Provide record responses to background investigators
- Ensure background files have necessary documents and signatures per POST regulations
- Coordinate hiring orientations during administrative weeks for newly hired employees
- Conduct cursory background checks
- Manage the Police Department recruitments utilizing the NeoGov system and open and close recruitments in the system
- Track and maintain department's training budget
- Process timesheets/payroll for department and check for completion and accuracy
- Submit/process reimbursements from California POST
- Schedule recruitment events/fairs to further the department's recruiting efforts
- Assist investigations bureau as a Crime Scene Investigator
- Serve as a recruitment team member and attend recruitment fairs
- Serve as a department peer support/wellness team member
- Serve on the department social media team
- Serve as a cadet advisor and mentor cadets
- Register PC 290 sex and 11590 HS drug offenders
- Supervise people in custody
- Fingerprint, photograph and book arrestees
- Transport prisoners to county jail in Martinez
- Clean and maintain order in the APD jail.
Customer Service Associate
Lowe's
Fairfield, CA
01.2012 - 03.2013
- Greet customers and provide customer service
- Guide customers to desired products/services
- Clean store during opening and closing
- Recover misplaced items
- Stock shelves and merchandise products
- Cashier.
Explorer Captain
Fairfield Police Department
Fairfield, CA
12.2007 - 03.2013
- Maintain training files
- Train new explorers in Traffic control, flares, radio codes, vehicle codes, penal codes, and other aspects of law enforcement
- Maintain training schedule
- Participate on ride-alongs with Fairfield Police Officers to further knowledge of law enforcement
- Type and send letters to applicants
- Handle hiring process for open positions.
Customer Service Associate
ToyZam
Fairfield, CA
11.2011 - 01.2012
- Greet customers and provide customer service
- Guide customers to desired products/services
- Clean store during opening and closing
- Recover misplaced items
- Stock shelves and merchandise products
- Cashier.
Customer Service Associate
Spirit Halloween
Fairfield, CA
09.2011 - 11.2011
- Greet customers and provide customer service
- Guide customers to desired products/services
- Clean store during opening and closing
- Recover misplaced items
- Stock shelves and merchandise products
- Cashier.
Event Staff
Sonoma State ASP
Rohnert Park, CA
09.2010 - 05.2011
- Serve as a form of Security at Sonoma State events
- Direct people to desired locations
- Screen people for illegal contraband or illegal substances before entering event
- Regulate flow of traffic in entrances and exits.
Assistant/Helper
Brite Beginnings Daycare
Fairfield, CA
01.2010 - 08.2010
- Supervise daycare children
- Maintain a safe environment for daycare children
- Transport daycare children to and from school
- Feed babies and change diapers
- Clean up after daycare children.
Education
High School Diploma -
Fairfield High School
Fairfield, CA06.2010
Some College (No Degree) - Criminal Justice
Sonoma State University
Rohnert Park, CASome College (No Degree) - Criminal Justice
Columbia Southern University
Orange Beach, ALSome College (No Degree) - Criminal Justice
Solano Community College
Fairfield, CASkills
- Budget management
- Time management
- Performance management
- Complex problem-solving
- Benefits Administration
- Talent Acquisition
- Recruitment
- Payroll Processing
- Employee Onboarding
- Training delivery
- Materials Preparation
- Coaching and Mentoring
Accomplishments
- 2017 Employee of the Year
Timeline
Bulk Manager/Key Carrier
Sprouts Farmer's Market
10.2023 - Current
Personnel Technician
City Of Vallejo
08.2023 - 08.2023
Human Resources Technician
City of Antioch
09.2022 - 08.2023
Training Coordinator
City of Antioch
03.2013 - 09.2022
Customer Service Associate
Lowe's
01.2012 - 03.2013
Customer Service Associate
ToyZam
11.2011 - 01.2012
Customer Service Associate
Spirit Halloween
09.2011 - 11.2011
Event Staff
Sonoma State ASP
09.2010 - 05.2011
Assistant/Helper
Brite Beginnings Daycare
01.2010 - 08.2010
Explorer Captain
Fairfield Police Department
12.2007 - 03.2013
High School Diploma -
Fairfield High School
Some College (No Degree) - Criminal Justice
Sonoma State University
Some College (No Degree) - Criminal Justice
Columbia Southern University
Some College (No Degree) - Criminal Justice
Solano Community College
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