Samantha Pleitez
Smyrna,TN
Summary
Detail-Oriented Operations Management Professional focused on problem-solving and effective time management. Delivered exceptional patient care through strong communication and collaborative teamwork, enhancing patient satisfaction and operational efficiency.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Managing Director
JR Construction
Nashville, TN
01.2020 - Current
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Oversaw project execution, ensuring adherence to timelines and budget constraints.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
Retail Sales Associate
Buckle
Murfreesboro, TN
08.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Waitress
Las Palmas Mexican Restaurante
Nashville, TN
05.2021 - 08.2022
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Managed food and beverage orders efficiently, maintaining accuracy in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely delivery of meals and adherence to quality standards.
- Trained new staff on restaurant procedures and service standards to enhance team performance.
Education
Bachelor of Science - Nursing
Middle Tennessee State University
Murfreesboro, TN12.2026
Skills
- Bilingual communication
- Operations management
- Quality assurance
- Team collaboration
- Multitasking efficiency
- Active listening
- Time management
- Problem-solving
- Customer engagement
- Reliability and dependability
Certification
- Darkness to Light Certification Spring 2026
- Peer Mentor Certification Fall 2026
- CPR/BLS Certification by American Heart Association Exp: 06/2028
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Buckle
08.2022 - 04.2023
Waitress
Las Palmas Mexican Restaurante
05.2021 - 08.2022
Managing Director
JR Construction
01.2020 - Current
Bachelor of Science - Nursing
Middle Tennessee State University
Clinical Experience
Clinical Hours: 570 hours
- Vanderbilt Children's Hospital Fall 2026
- Monroe Carrel Jr. Childrens Hospital at Vanderbilt OR Fall 2026
- Community Services Spring 2026
- Saint Thomas Rutherford ICU Spring 2026
- Saint Thomas Rutherford OBGYN (L&D, PP, Nursey) Spring 2025
- Saint Thomas Rutherford Medsurg Spring 2025
- TriStar at Summit Medsurg Fall 2024
- Trust Point Fall 2024