Samantha Potter
Keystone Heights,FL
Summary
Dynamic and dedicated professional with experience in a restaurant setting, excelling in customer service excellence and effective organization. Proven ability to enhance customer loyalty through empathetic communication and maintaining clean environments. Skilled in cash management and fostering positive interactions, ensuring a welcoming atmosphere for all patrons.
Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Persistent and effective at managing multiple tasks while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Server
Camp Blanding Resturant
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Daycare Worker
In Loving Hands Daycare
09.2021 - 09.2022
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged good behaviors using positive reinforcement methods.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Veterinary Technician
Companion Animal Clinic
05.2020 - 11.2021
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Education
High School Diploma -
Keystone Heights Jr/sr High School
Keystone Heights, FL05-2024
Skills
- Customer Experience Management
- Customer Order Management
- Effective Organization
- Customer Service Excellence
- Maintaining Clean Environments
- Cash Management
- Organized Task Scheduling
- Catering Service Setup
- Dedicated Work Ethic
- Visitor Interaction
Certification
- Licensed Certified Nursing Assistant - May 10th, 2024
- CPR Certified - September 5th, 2023
Timeline
Restaurant Server
Camp Blanding Resturant
04.2024 - Current
Daycare Worker
In Loving Hands Daycare
09.2021 - 09.2022
Veterinary Technician
Companion Animal Clinic
05.2020 - 11.2021
High School Diploma -
Keystone Heights Jr/sr High School
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