Summary
Work History
Education
Skills
Timeline
Generic

Samantha Price

Warminster,PA

Summary

Detail-oriented medical billing and coding professional proficient in ICD-10 and commercial insurance billing. Deep knowledge of patient account management and HIPAA compliance ensures accurate processing and timely reimbursements.

Work History

Medical Biller and Coder

Lower Bucks Hospital
Bristol, PA
2010 - 2013
  • Processed insurance claims accurately to ensure timely reimbursements.
  • Verified patient information and medical coding for completeness and compliance.
  • Assisted in resolving billing discrepancies through effective communication with healthcare providers.
  • Maintained up-to-date knowledge of coding regulations and payer requirements.

Medical Receptionist

Planned Parenthood
Bristol, PA
2002 - 2009
  • Managed patient scheduling and appointment confirmations to optimize clinic workflow.
  • Assisted patients with check-in procedures and documentation for seamless service delivery.
  • Maintained accurate electronic health records to support patient care and regulatory compliance.
  • Coordinated communication between medical staff and patients to enhance service efficiency.
  • Facilitated insurance verification processes to ensure patient eligibility and coverage clarity.
  • Handled incoming phone calls, addressing inquiries and directing them to appropriate departments.
  • Supported office operations by organizing supplies and maintaining a clean reception area.
  • Trained new staff on front desk procedures, enhancing team performance and service standards.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Supported office staff and operational requirements with administrative tasks.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
  • Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
  • Optimized appointment scheduling to maximize doctor availability.
  • Reduced administrative errors by consistently verifying insurance information.
  • Facilitated patient education by distributing relevant health and wellness pamphlets.
  • Supported patient care by scheduling appointments to accommodate urgent health needs.
  • Enhanced team collaboration by organizing regular staff meetings to address office needs.
  • Streamlined office communication by effectively coordinating between doctors and nurses.
  • Fostered welcoming environment, greeting patients warmly upon arrival.
  • Enhanced patient understanding by providing clear explanations of treatment procedures.
  • Streamlined billing processes, ensuring accurate and timely invoicing.

Education

Samantha Price - Medical Assistance

Bucks County Community College
Newtown, PA
06.2004

High School Diploma -

William Tennent High
Warminster, PA
06.1998

Skills

  • HIPAA compliance
  • Payment posting
  • Insurance verification
  • ICD-10 proficiency
  • Patient account management
  • Medicare and medicaid billing
  • Medical coding expertise
  • Diagnostic coding
  • Appeals processing
  • Commercial insurance billing
  • Medical terminology
  • Document management
  • Clinical documentation

Timeline

Medical Biller and Coder

Lower Bucks Hospital
2010 - 2013

Medical Receptionist

Planned Parenthood
2002 - 2009

Samantha Price - Medical Assistance

Bucks County Community College

High School Diploma -

William Tennent High

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