Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Samantha Ram

Samantha Ram

St. Petersburg,FL

Summary

Service-oriented Bartender with extensive experience in high-volume restaurants, specializing in wine, beer, and cocktails. Proven ability to create innovative mixology recipes while maintaining exceptional guest service. Skilled multitasker adept at managing competing priorities in fast-paced environments. Expertise in crafting specialty cocktails and contributing to menu development.

Overview

9
9
years of professional experience

Work History

Bartender/Server Assistant

Marriot Hotel
Tampa, FL
05.2022 - Current
  • Provided excellent customer service in a fast-paced environment.
  • Maintained cleanliness and organization of the bar area.
  • Collaborated with kitchen staff to ensure timely service delivery.
  • Resolved customer complaints in a professional manner.

Lead Server

Bellair Cafe
Bellaire, FL
12.2022 - 10.2024
  • Managed dining area to ensure cleanliness and organized seating arrangements for guests.
  • Facilitated efficient service flow during peak hours to enhance guest satisfaction.
  • Managed opening and closing duties to facilitate restaurant operations.

Commis Sommelier

10&10 Enoteca
Tampa, FL
06.2023 - 02.2024
  • Organized and maintained the wine cellar, ensuring proper storage conditions for quality preservation.
  • Answered questions from customers about regional wine varieties, flavors.
  • Assisted in tasting sessions with winemakers or distributors to select new items for the menu.
  • Researched new wines from various regions around the world to expand the selection.

Server

Firstwatch Resturants
Tampa, FL
01.2017 - 04.2022
  • Managed multiple tables efficiently during busy meal periods.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.

Education

Ph.D. - Acupuncture And Oriental Medicine

Pacific College of Oriental Medicine
CA
04-2021

Master of Science - Acupuncture And Oriental Medicine

East West College of Natural Medicine
Sarasota
04-2018

Associate of Arts - Pre-nursing Studies

Polk State College
Winter Haven, FL
12-2013

Skills

  • Salesmanship
  • Customer service expertise
  • Food service
  • Bar operations management
  • Drink preparation techniques
  • Team player attitude
  • Anticipating guest needs
  • Craft cocktail preparation
  • ABC regulations
  • Attention to detail

References

References available upon request.

Timeline

Commis Sommelier

10&10 Enoteca
06.2023 - 02.2024

Lead Server

Bellair Cafe
12.2022 - 10.2024

Bartender/Server Assistant

Marriot Hotel
05.2022 - Current

Server

Firstwatch Resturants
01.2017 - 04.2022

Ph.D. - Acupuncture And Oriental Medicine

Pacific College of Oriental Medicine

Master of Science - Acupuncture And Oriental Medicine

East West College of Natural Medicine

Associate of Arts - Pre-nursing Studies

Polk State College