Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Reamer

Cliffwood,NJ

Summary

Dynamic leader with proven expertise in customer service and team leadership honed at McDonald's and Aberdeen Recreation. Excelled in enhancing customer satisfaction and fostering a productive work environment. Skilled in time management and decision-making, consistently achieving goals with high efficiency. Demonstrates a strong ability to motivate teams and resolve disputes, ensuring top-notch service delivery.

Overview

2
2
years of professional experience

Work History

Manager

McDonald's
08.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.

Summer Camp Supervisor

Aberdeen Recreation
06.2023 - Current
  • Communicated with parents, staff and teachers regarding children or program issues.
  • Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
  • Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
  • Created interesting and educational lesson plans and implemented activities while engaging with children.

Crew Member

McDonald’s
12.2022 - 07.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Education

Criminal Justice - Social Sciences

Brookdale Community College
Lincroft, NJ

Matawan Aberdeen Regional High School
Matawan, NJ
06.2022

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

McDonald's
08.2023 - Current

Summer Camp Supervisor

Aberdeen Recreation
06.2023 - Current

Crew Member

McDonald’s
12.2022 - 07.2023

Criminal Justice - Social Sciences

Brookdale Community College

Matawan Aberdeen Regional High School

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Samantha Reamer