Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Redding

Chiefland,FL

Summary

Personable and dedicated Customer Service Representative with extensive experience in Trucking industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

This was (is a family owned business)

Overview

31
31
years of professional experience

Work History

Customer Service Representative

Circle K
Middleburg, FL
04.2023 - 08.2023

I would help the customers find everything they came into my store looking for. My teammates and I would clean up and restock as needed throughout the store.

Customer Service Representative

Shiftsmart, Inc
Orange Parl, Florid
11.2022 - 08.2023

I was a subcontractor for this company, I was given the leads it was up to me to set and schedule my times and days at each and every store, I would typically do around 8 hours monday thru friday (with a half day on Saturdays). Once at store I would check in with manger and find out what was excepted to completed for that day.

Office Manager

Interstate Mobile Truck and Tire
Clearwater, SC
08.1992 - 09.2017
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • This was a mobile repair business that would go to where ever your vehicle was broke down, so I was also dispatch all the information to the mechanic.
  • collected past due accounts.

Education

High School Diploma -

Leesburg
Leesburg, FL
05-1984

Skills

  • Data Entry
  • Appointment Scheduling
  • Call Management
  • Product Knowledge
  • Complaint resolution
  • Paperwork Processing
  • Customer Relationship Management (CRM)
  • Delivery Scheduling
  • Problem Resolution
  • Warranty Service
  • Complaint Handling
  • Account Management
  • Follow-up skills

Timeline

Customer Service Representative

Circle K
04.2023 - 08.2023

Customer Service Representative

Shiftsmart, Inc
11.2022 - 08.2023

Office Manager

Interstate Mobile Truck and Tire
08.1992 - 09.2017

High School Diploma -

Leesburg
Samantha Redding