Summary
Dedicated and diligent professional focused on achieving company objectives and ensuring customer satisfaction. Possesses a knack for finding solutions and excels at staying composed in high-pressure scenarios. Provides effective assistance to diverse clientele.
Overview
3
3
years of professional experience
Work History
Lifeguard
University of Texas at Austin, Req Center
09.2024 - Current
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Provided friendly customer service to guests and addressed concerns.
Waitress, To Go Orders
Lupe Tortilla
05.2024 - 08.2024
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Lifeguard
Lonestar Pool Management
08.2021 - 06.2024
- Managed poolside activities
- Attentively monitored swimmers to identify distress.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
Barista
Cafe Marques
04.2024 - 07.2024
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
High School Diploma -
05.2024
GPA 6.64/7.00
Class Rank 81/810
AP Scholar with Distinction 2024 Academic UIL Placed 2023, 2024
National Honor Society 2023, 2024
English Honor Society 2023., 2024
Science Honor Society 2022, 2023,2024
Completed AP Courses in:
- AP English III & IV AP Physics
- AP US History
- AP World History
- AP Computer Science
- AP Environmental Science AP Psychology
- AP Biology AP Calculus
- AP Macro Economics
- AP US Govt
Bachelor of Arts - Journalism And Economics
05.2028
Member of Jefferson Scholars Program
Writer, The Daily Texan
Published:
- https://thedailytexan.com/2024/10/01/our-future-35-holds-open-house-to-discuss-caps-and-stitches/
- https://thedailytexan.com/2024/10/08/student-loan-programs-expired-at-end-of-september-restarting-consequences-for-missed-payments/
Skills
- Customer Service
- Liquor, wine, and food service
- First Aid
- CPR Certified
- Document Editing
- Content Development
- Strong research skills
Accomplishments
L E A D E R S H I P E X T R A C U R R I C U L A R A C T I V I T I E S
- Student Council Officer 2021-2024 English Honor Founding Officer 2023-2024
- National Charity League (NCL) Corresponding Secretary 2022
- HOBY Leadership Nomination 2022
- National Charity League 2019-2024
- Yearbook Photographer 2024
- Academic UiL Journalism & Writing 2023, 2024
- Schieffer Journalism Camp at TCU 2024
- University of Texas at Austin - Media Camp 2022
- Cy-Fair High School Tennis Team 2021, 2022
- Conservatory Alley Theatre 2021
- Key Club 2021, 2022, 2023, 2024
Timeline
Lifeguard - University of Texas at Austin, Req Center
09.2024 - Current
Waitress, To Go Orders - Lupe Tortilla
05.2024 - 08.2024
Barista - Cafe Marques
04.2024 - 07.2024
Lifeguard - Lonestar Pool Management
08.2021 - 06.2024
Cy Fair High School - High School Diploma,
University of Texas At Austin - Bachelor of Arts, Journalism And Economics
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