Samantha Renfrow
Burleson,TX
Summary
Property Manager with over a decade of expertise in enhancing property value and tenant satisfaction through strategic planning and operations optimization. Demonstrates proficiency in stakeholder engagement, business development, and cross-functional collaboration, ensuring seamless vendor coordination and effective conflict resolution. Committed to delivering exceptional client service and driving business growth through innovative solutions and comprehensive property management.
Overview
13
13
years of professional experience
Work History
Operations Manager
Bridge Residential
2022.10 - Current
- Coordinate and schedule vendors for property maintenance, ensuring timely task completion
- Prepare detailed proposals for large-scale projects, securing necessary approvals
- Act as the primary contact for vendors, managing all communications effectively
- Maintain effective communication with property owners and tenants, addressing concerns promptly
- Resolve complex property issues swiftly, ensuring tenant and owner satisfaction
- Supervised 367 properties, enhancing tenant relationships and contractor onboarding
- Managed accounts receivable, ensuring timely rent collection and accurate billing
- Conducted property inspections, resolving 100+ maintenance issues and ensuring safety compliance
- Fostered vendor relationships, overseeing renovations and repairs for improved property value
- Implemented budgeting measures, optimizing cash management and reducing operational costs
Sales Associate / Brand Ambassador
Liquid To Lips LLC/BevPro LLC/Talent Tree
2019.01 - Current
- Represent brands professionally, conducting engaging product demonstrations and market education
- Build strong customer relationships, consistently selling over 30 bottles per event
- Enhance business volume and customer retention through robust connections with buyers and store personnel
- Drive brand awareness and achieve measurable increases in sales per event
- Deliver compelling product presentations, fostering repeat business and increasing customer loyalty
Property Manager
First Step Homes (previously Harshaw Asset Management)
2021.04 - 2022.09
Sales & Leasing Manager
Parkland Ventures
2013.08 - 2019.11
- Directed sales and leasing for 700 homes, achieving 97% occupancy and increasing NOI monthly
- Sold 16 homes per month, enhancing tenant satisfaction and compliance with property standards
- Implemented data-driven marketing strategies, significantly boosting sales and tenant services
- Coordinated inspections for rental and lease-to-own homes, ensuring high property standards
- Partnered with teams to refine marketing strategies, boosting property standards and tenant services
- Designed and executed sales strategies to secure contracts for custom-built homes, achieving an average of eight sales per month
- Led a team to exceed sales targets by 20%, enhancing customer satisfaction through personalized service
- Analyzed market trends to develop targeted sales strategies, boosting client acquisition and retention rates
- Implemented CRM software to streamline client management, reducing response times and increasing sales efficiency
- Oversaw contract negotiations and ensured compliance with regulatory standards, minimizing legal risks
Assistant Manager / Leasing Manager
Westlake Gardens Apartments
2011.10 - 2012.07
Education
Texas Real Estate School
Purvis Real Estate School
Fort Worth, TXFlorida Real Estate School
Bob Hogue School of Real Estate
St. Petersburg, FLVirginia Real Estate School
Moseley Institute for Professional Education
Fairfax, VASabre, Geography, All Forms of Travel
American Airlines Travel Academy
Ft. Worth, TXWSET Level 1 Wine Certification -
Wine & Spirit Education Trust
London, England12.2020
Tarrant County College -
Tarrant County College
Fort Worth, Texas06.1991
Skills
- Business Development
- Conflict Resolution
- Budget Management
- Strategic Planning
- Execution
- Asset Management
- Revenue Growth
- Vendor Coordination
- Maintenance
- Supervision
- Cross-Functional Collaboration
- Quality Assurance
- Contract Negotiation
- Leasing Management
- Operations Optimization
- Stakeholder Engagement
- Sales
- Property Management
Personal Information
Title: Property Manager/Sales
Timeline
Operations Manager
Bridge Residential
2022.10 - Current
Property Manager
First Step Homes (previously Harshaw Asset Management)
2021.04 - 2022.09
Sales Associate / Brand Ambassador
Liquid To Lips LLC/BevPro LLC/Talent Tree
2019.01 - Current
Sales & Leasing Manager
Parkland Ventures
2013.08 - 2019.11
Assistant Manager / Leasing Manager
Westlake Gardens Apartments
2011.10 - 2012.07
Texas Real Estate School
Purvis Real Estate School
Florida Real Estate School
Bob Hogue School of Real Estate
Virginia Real Estate School
Moseley Institute for Professional Education
Sabre, Geography, All Forms of Travel
American Airlines Travel Academy
WSET Level 1 Wine Certification -
Wine & Spirit Education Trust
Tarrant County College -
Tarrant County College