Samantha Rezende
Smithtown,NY
Summary
Dynamic professional with extensive experience at E & A Supply, excelling in customer relations and social media management. Proven ability in data entry and website management, delivering exceptional service while effectively organizing and streamlining processes. Strong communication and problem-solving skills drive success in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrator
E & A Supply / EA Pigments
Nesconset, NY
07.2019 - Current
- Responsible for assisting customers with purchases and questions
- Direct relations with customers
- Experience with Outlook, Microsoft Word, Microsoft Excel, and HTML coding of our website
- Data Entry – Entering customer details, inventory, and sales
- Provides excellent customer service both in-person and via the phone
- Works closely with the CEO to help with new product creation
Social Media Manager
E & A Supply / EA Pigments
Nesconset, NY
07.2019 - Current
- In charge of all social media accounts across Facebook, Instagram, and LinkedIn
- Actively creates advertisements and manages use of advertisements
- Actively edits and updates the website to have the newest and most recent products and information
- Reaches out to current and potential customers using our social media accounts
Medical Administrative Assistant
Oasis Integrative Medicine
Rocky Point, NY
06.2019 - 09.2019
- Responsible for filing and organizing patient files
- Cleaned and completed reorganization of past patient files
- Data Entry – Entered patient information, medications, and stock
- Completed insurance prior authorizations for patients
- Responsible for filling out insurance codes needed for patients
- Provided excellent customer service both in-person and via phone while working the front desk
Intern / Shadow
Saint Catherine of Sienna Hospital
Smithtown, NY
06.2018 - 09.2019
- Shadowed Physician’s Assistants in the emergency department and help assist with basic care of patients
- Learned proper patient etiquette and bedside manner
- Learned how to input patient information into the system by scribe
- Excelled in learning in a fast-paced environment
Intern / Administrative Assistant
Planning and Zoning Department
Smithtown, NY
06.2014 - 05.2015
- Worked closely with supervisors to scan microfiche, as well as edit and photoshop scanned maps
- Data Entry – Entering data gathered from microfiche
- Provided excellent customer service over the phone and in the office
- Organized and cleaned over 300 past files quickly and efficiently
Education
EMT-B License -
Veeb Nassau County EMS Academy
Bellmore, NY05.2020
Bachelor of Liberal Arts - Wellness Management and Nutrition
State University of New York (SUNY) College at Oswego
Oswego, NY05.2019
Skills
- Microsoft Outlook
- Customer and client relations
- Data entry
- Customer service
- Website management
- Social media marketing
- Inventory management
- Communication skills
- Time management
- Document organization
- Project management
- Record keeping
- Problem solving
- Social media management
Languages
German
Elementary
Certification
- EMT-B
- CPR/AED
Extracurricular Activities
Delta Phi Epsilon, Oswego, NY, 09/16 - 05/19, Recruitment Team- used social and communication skills to encourage potential new members to join, assisted in directing and delegating several recruitment events per semester, Philanthropy Team- engaged in raising awareness and funds for various organizations, New Member Committee- educated new members of the sorority on history and resources, Excelled in a leadership role
Volunteer Experience
- Cystic Fibrosis Foundation, Oswego, NY, 09/16 - 05/19, Worked closely with the Delta Phi Epsilon sorority to raise awareness and funds for the Central NY organization - Attended, worked, and organized fundraising events
- Anorexia Nervosa and Associated Disorders (ANAD), Oswego, NY, 09/16 - 05/19, Worked closely with the Delta Phi Epsilon sorority to raise awareness on campus regarding eating disorders - Attended, worked, and organized events raising awareness
Timeline
Administrator
E & A Supply / EA Pigments
07.2019 - Current
Social Media Manager
E & A Supply / EA Pigments
07.2019 - Current
Medical Administrative Assistant
Oasis Integrative Medicine
06.2019 - 09.2019
Intern / Shadow
Saint Catherine of Sienna Hospital
06.2018 - 09.2019
Intern / Administrative Assistant
Planning and Zoning Department
06.2014 - 05.2015
EMT-B License -
Veeb Nassau County EMS Academy
Bachelor of Liberal Arts - Wellness Management and Nutrition
State University of New York (SUNY) College at Oswego
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