Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Richmond

West Kingston,RI

Summary

At Samantha Holland Photography, I excelled as Owner, leveraging strong customer relations and marketing acumen to significantly enhance client satisfaction and repeat business. My adept management of operations and strategic problem-solving skills propelled the company to a successful six-figure venture, demonstrating a keen eye for detail and a commitment to excellence.


ADDITIONALLY, as it pertains to real estate, I own rental properties myself (therefore have a basic understanding of laws, regulations, concept of property management) and plan to begin the process of obtaining my real estate license later this fall. I believe that with my excellent ability to manage and execute combined with my desire to continue and expand on my knowledge and experience in the real estate world, you’ll be hard pressed to find a more committed and dynamic applicant.

Overview

6
6
years of professional experience

Work History

Owner

Samantha Holland Photography
08.2018 - Current
  • Managed day-to-day business operations, including the development of new strategies and procedures for success.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient and engaging business processes and providing exceptional service.
  • Managed the scheduling of team members and clients.
  • Management and oversight of all business accounting, including payroll, invoices, estimates, managing COGS, operations upkeep, issuing 1099s and more.
  • Meticulous communication with all clients from initial inquiries through their experience with us and addressing any complaints, issues, questions or requests with care.
  • Staying up-to-date and creative with marketing strategies. Constantly finding new ways to reach potential clients while being mindful of marketing budget and capabilities. Very strong ability to create marketing content that speaks to ideal clients.
  • Strong knowledge of applicable laws and regulations pertaining to running a team and working with clients, including managing the necessary insurance requirements for both the studio and events.
  • Extremely strong attention to detail when it comes to the editing and design of printed products and digital images.
  • Managing client portfolios in an organized and detail oriented fashion.

Education

South Kingstown High School
South Kingstown, RI

Business Administration

CCRI
Warwick, RI

Skills

  • Customer Relations - building relationships with clients that results in repeat customers and referrals
  • Small business operations - the oversight, management and strategy required to run a successful six-figure business This includes knowledge of applicable regulations, procedures, laws, and principles and a passion for attention to detail and “getting it done right”
  • Relationship Building - building relationships with clients, team members, and creating community rather than competition with fellow businesses
  • Verbal and written communication - very strong ability to communicate effectively both with clients and team members
  • Basic Accounting and Budgeting - creating estimates and invoices for clients, running payroll for employees, sending 1099s to contractors, collecting payments, managing COGS and operations upkeep, and marketing budgets
  • Marketing - Strong proficiency in staying up-to-date with latest effective marketing strategies to reach our ideal client Running ads, creating marketing content, design, and building relationships
  • Problem Solving - Strong ability to analyze dynamics to offer solutions that are both fair and concise
  • Basic knowledge and understanding of property management regulations and procedures as I am currently a landlord myself

Timeline

Owner

Samantha Holland Photography
08.2018 - Current

South Kingstown High School

Business Administration

CCRI

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Samantha Richmond