Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Work Availability
Work Preference
Quote
Software
Languages
Interests
Timeline
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Samantha Richmond

Samantha Richmond

Bedford,VA

Summary

Dedicated and results-driven individual with a solid track record in delivering quality work. I am well known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Outgoing and passionate about continuous learning and professional development while pursing employment options where good customer service and positive attitude will make a difference.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cosmetologist

SportClips Haircuts
Salem, VA
04.2024 - Current
  • Maintained accurate records of customer services provided.
  • Responded to customer inquiries by phone, email, and in person.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
  • Created customized hair styles according to client's preferences and facial features.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Shaved, trimmed and shaped beards and mustaches.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Shampooed, conditioned and dried hair and scalp.
  • Maintained cleanliness of salon equipment and tools.

Medical Assistant

Dr.Joiner
Roanoke, VA
08.2023 - 04.2024
  • Collected samples from patients for laboratory testing purposes.
  • Organized patient charts before each day's clinic sessions began.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Assisted back office patient processes to reduce office wait times.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Administered medications under physician's supervision.
  • Scheduled appointments for patients via phone and in person.

Education

Associate of Science - Medical Assisting

American National University
Salem, VA
04-2019

Licensed -

Beckley Beauty Academy
Beckley
06-2005

High School Diploma -

Woodrow Wilson High
Beckley,WV
05-2000

Skills

  • Appointment scheduling
  • Problem solving
  • Effective communication
  • Time management
  • Database maintenance
  • Attention to detail
  • Interpersonal skills
  • Record keeping

Accomplishments

  • Received Team Player of the year award in 2019

Certification

  • Leadership training course in 2020

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceWork from home optionPaid time offPaid sick leave4-day work weekTeam Building / Company RetreatsFlexible work hoursCompany CulturePersonal development programs

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Software

Microsoft

Excell

Athena Health

EHR

Languages

English
Native language

Interests

Creativity

Arts and crafts

Learning new techniques

Interacting with different cultures

Performing administrative and clinical tasks

Social

Timeline

Cosmetologist

SportClips Haircuts
04.2024 - Current

Medical Assistant

Dr.Joiner
08.2023 - 04.2024

Associate of Science - Medical Assisting

American National University

Licensed -

Beckley Beauty Academy

High School Diploma -

Woodrow Wilson High

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Samantha Richmond