Ashley Chavez
Las Cruces,NM
Summary
Results-oriented Salon Manager specializing in operational efficiency and cost reduction through effective team leadership and customer relations. Demonstrated ability to enhance employee engagement and performance by applying training and morale-building strategies. Experienced in medical billing and administration, skilled in multitasking and resolving claims disputes while maintaining compliance with industry standards.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Cosmetologist
Family barbershop
White Sands, New Mexico
08.2025 - 07.2026
- Performed haircuts, color treatments, and styling services for diverse clientele.
- Consulted with clients on personalized hairstyle and grooming options to enhance satisfaction.
- Cleaned and sanitized workspaces and organized tools to maintain a safe and efficient environment.
Caregiver, Med tech
Hacienda at Grace Village
Las Cruces, New Mexico
07.2025 - 12.2025
- Monitored residents' health and reported changes to the nursing staff.
- Assisted residents with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance resident well-being.
Scheduler
Ben Archer Health Center
Las Cruces, New Mexico
06.2023 - 08.2024
- Coordinated appointment schedules for diverse patient populations at a community health center.
- Managed electronic health records to ensure accurate patient information and scheduling.
- Communicated with healthcare providers to optimize patient flow and reduce wait times.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Processed accurate billing information for diverse client accounts.
- Generated detailed invoices using accounting software systems.
- Assisted clients with inquiries regarding billing and payment issues.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Monitored past due accounts and pursued collections on outstanding invoices.
Hairstylist Manager
Family Haircare Barbershops LLC
02.2019 - 09.2023
- Oversaw employee performance, maintained facility cleanliness, and drove sales growth.
- Handled employee scheduling and coverage needs during business hours.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and the latest styles.
- Maintained organization of the salon and cleanliness of each station with regular cleaning and floor sweeping.
- Implemented effective sales, service, and operations strategies to increase salon business.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Executed marketing initiatives and utilized social media to enhance business visibility.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
Hairstylist Manager
Finz Cuts
06.2017 - 02.2019
- Oversaw salon employee performance, facility cleanliness, and sales.
- Managed inventory through tracking expenses, purchases, and stock levels to ensure optimal supply.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and the latest styles.
- Maintained organization of the salon and cleanliness of each station with regular cleaning and floor sweeping.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Developed and implemented promotional campaigns to attract customers and increase sales. to boost Product or Service sales, achieving Number% growth in revenues.
- Developed customer engagement strategies that enhanced loyalty and increased clientele.
Sales Clerk
Pic Quik Stores
06.2013 - 08.2016
- Assisted customers in locating items efficiently, contributing to increased store satisfaction.
- Resolved customer issues promptly, enhancing overall service experience.
- Kept front check out area clean and organized for efficient service.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Opened and closed the store by balancing cash registers and receipts.
- Used several databases to order inventory from major suppliers.
- Facilitated training sessions for new sales representatives in sales techniques and product knowledge.
Education
Cosmetology - Cosmetology Education
Vista College
Las Cruces, NMGeneral Studies - General Studies
Mayfield High School
Las Cruces, NMSkills
- Sanitation practices
- Patient care
- Medication management
- Health monitoring
- Electronic health records
- Scheduling
- Appointment scheduling
- Billing accuracy
- Accurate cash handling
- Client Satisfaction
- Talent Recruitment
- Hiring retention
- Employee Relations
- Team leadership
- Performance enhancement
- Supply Management
- Business Development
- Profit growth
- Account Management
- Data entry
- Attention to detail
- Scheduling coordination
- Hygiene assistance
- Safety compliance
- Safety compliance
- Scheduling coordination
Languages
English
Professional
A1
Spanish
Professional
A1
Skills
- Decision-Making Skills
- Cosmetology
- Diverse Hairstyles
- Advanced Interpersonal Skills
Timeline
Cosmetologist
Family barbershop
08.2025 - 07.2026
Caregiver, Med tech
Hacienda at Grace Village
07.2025 - 12.2025
Scheduler
Ben Archer Health Center
06.2023 - 08.2024
Hairstylist Manager
Family Haircare Barbershops LLC
02.2019 - 09.2023
Hairstylist Manager
Finz Cuts
06.2017 - 02.2019
Sales Clerk
Pic Quik Stores
06.2013 - 08.2016
Cosmetology - Cosmetology Education
Vista College
General Studies - General Studies
Mayfield High School