Samantha Ridgway
Granton,WI
Summary
Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
4
4
years of professional experience
Work History
CNA
Stoney River Assisted Living and Memory Care
Marshfield, WI
06.2023 - Current
- Participated in educational programs to enhance knowledge of healthcare practices.
- Observed patients for physical and emotional changes, reporting findings to medical staff immediately.
- Reported changes in patient conditions to registered nurses or physicians.
- Assisted patients with ambulation and transfers using proper body mechanics.
- Maintained a clean, safe environment for patients by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills in interactions with patients, families, and guests.
- Recognized and reported signs and symptoms of abuse or neglect per policy.
- Responded promptly to patient call lights and requests.
- Monitored vital signs, including pulse rate, respiration rate, and blood pressure.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care.
- Educated patients on self-care techniques to help maintain their independence.
- Provided emotional support to family members during difficult times.
- Documented patient care services in designated charting areas.
- Ensured compliance with HIPAA regulations regarding confidentiality.
- Assisted with activities of daily living, including bathing, dressing, and grooming.
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Member Engagement Representative
YMCA Of Greater Indianapolis
Marshfield, WI
08.2020 - Current
- Resolved customer complaints in a timely manner while maintaining high levels of professionalism.
- Identified areas of improvement within existing processes related to member engagement.
- Provided exemplary customer service to ensure members' satisfaction.
- Participated in brainstorming sessions with internal departments to develop innovative ideas.
- Welcomed members and addressed their inquiries.
CNA, Float Pool
Gundersen Health System
La Crosse, WI
01.2024 - 04.2024
- Participated in the development of individualized plans of care for each patient.
- Transferred patients in wheelchairs or with gurneys to other units or departments within the facility.
- Communicated effectively with interdisciplinary team members regarding patient care needs.
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Responded to emergency situations using proper protocol and providing basic life support when needed.
- Maintained a safe environment for patients by adhering to infection control policies.
- Cared for residents by changing linens, washing and ironing laundry, cleaning rooms and bathrooms.
- Collected specimens for laboratory testing.
- Utilized critical thinking skills when making decisions about patient care needs.
- Demonstrated flexibility by adapting quickly to changing work environments.
- Managed multiple tasks simultaneously while maintaining accuracy in documentation.
- Participated in continuing education programs related to CNA duties.
- Ensured that all supplies were properly stocked on unit before beginning shift.
- Reported changes in patient's condition to nursing staff.
- Performed range of motion exercises with immobile patients under direction of a licensed nurse.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted nurses with treatments such as enemas, douches or catheterizations per physician orders.
- Answered call lights promptly and responded to patient requests quickly.
- Prepared and served meals according to prescribed diets.
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Shaved and draped patients to prepare for surgery, treatment or examination.
Sales Associate
Walmart
Marshfield , WI
08.2022 - 11.2022
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Marshfield Senior High School
Marshfield, WI05-2023
Some College (No Degree) - Nursing
University Of Wisconsin, Stevens Point
Marshfield, WISome College (No Degree) - Nursing
Western Technical College
La Crosse, WISome College (No Degree) - Nursing
Mid-State Technical College
Marshfield, WISkills
- Problem-solving
- Compassion and empathy
- Multitasking and organization
- Clinical documentation
- Patient care
- Health monitoring
- Basic life support
- Emotional support
- Conflict resolution
- Maintaining confidentiality
- Lifting and transferring
- Attention to detail
- Infection control practices
- Cultural sensitivity
- Team collaboration
- Time management
- Physical stamina
- End-of-life care
Timeline
CNA, Float Pool
Gundersen Health System
01.2024 - 04.2024
CNA
Stoney River Assisted Living and Memory Care
06.2023 - Current
Sales Associate
Walmart
08.2022 - 11.2022
Member Engagement Representative
YMCA Of Greater Indianapolis
08.2020 - Current
High School Diploma -
Marshfield Senior High School
Some College (No Degree) - Nursing
University Of Wisconsin, Stevens Point
Some College (No Degree) - Nursing
Western Technical College
Some College (No Degree) - Nursing
Mid-State Technical College
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