Samantha Riley
Bethlehem,PA
Summary
Hardworking and passionate worker committed to upholding the highest standards of customer service and administrative practices. Excels in calendar management, scheduling, data entry, and database administration with the ability to build strong, lasting working and client relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
National Sokols Lodge #93
07.2023 - Current
- Efficiently multitasked and managed high-volume orders during peak periods.
- Collaborated with team to maintain cleanliness and organization, ensuring smooth operations.
- Served large customer volumes during special events, nights, and weekends.
- Fostered a positive work environment through strong teamwork and communication.
- Adhered to alcohol awareness procedures to prevent guest over-intoxication.
- Managed bar inventory and storage to maintain optimal stock levels and meet customer demand.
Artist's Assistant/Teacher's Assistant
Douglas Zucco
01.2018 - Current
- Fostered a positive environment through strong interpersonal skills and proactive teamwork.
- Collaborated with teachers to design lesson plans and coordinate class activities.
- Supervised students in classrooms and common areas, enforcing rules and supporting lead teacher.
- Managed art room supplies and resources to ensure consistent availability for projects.
- Inspired student creativity and self-expression through various art forms and media.
Digital Marketing Manager
Social T Marketing & PR
05.2022 - 05.2024
- Established client communication channels, providing updates and addressing queries to achieve desired outcomes.
- Boosted brand awareness through social media campaigns and digital marketing strategies.
- Mentored team members, fostering skill development and professional growth.
- Developed creative content, including presentations, trend reports, and product data sheets.
- Optimized email campaigns and PPC advertising to increase engagement and improve conversion rates.
- Implemented SEO strategies to drive website traffic, improve search rankings, and align content with user intent.
- Monitored digital trends to leverage emerging technologies for marketing efforts.
Content Manager [Remote]
Global Edge Markets
10.2021 - 04.2022
- Executed content strategies across blogs, articles, email campaigns, and website copy.
- Managed content calendars, collaborating with designers and developers to deliver on-brand material.
- Edited and proofread all content, ensuring high standards of grammar and consistency.
- Prioritized and met tight deadlines while managing multiple projects.
- Directed website content by integrating data from various departments and collaborating with experts for accuracy.
Education
Bachelor of Arts - English
Moravian College
05-2021
Skills
- Customer Service
- Communication
- Multi-Tasking
- Organization
- Scheduling & Appointment Management
- Computer Skills
- Problem Solving
- Data Entry
- Attention to Detail
- Market Research
- Anticipating Guest Needs
Certification
Introduction to Google SEO Certification - University of California Davis via. Coursera
Google Ads Certification – Google.
Google Analytics Individual Qualification (IQ) - Google.
Timeline
Bartender
National Sokols Lodge #93
07.2023 - Current
Digital Marketing Manager
Social T Marketing & PR
05.2022 - 05.2024
Content Manager [Remote]
Global Edge Markets
10.2021 - 04.2022
Artist's Assistant/Teacher's Assistant
Douglas Zucco
01.2018 - Current
Bachelor of Arts - English
Moravian College
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