Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic
SAMANTHA RIOS

SAMANTHA RIOS

Madera,CA

Summary

Friendly, reliable, and hardworking professional with a strong background in customer service, food handling, retail, and healthcare. Skilled in fast-paced environments including grocery stores, restaurants, and small business operations such as floral design and custom sweets. Experienced in handling transactions, assisting diverse customers, and maintaining high standards under pressure. Bilingual in English and Spanish. Currently pursuing a degree in Agricultural Business with a minor in Spanish at Fresno State. Certified Nursing Assistant (CNA) and FLC license holder, with a strong focus on quality, professionalism, and community service.

Overview

6
6
years of professional experience

Work History

Entrepreneur

Self-employed
03.2019 - Current
  • Operate a home-based business offering custom floral designs and handmade sweets for special occasions including parties, birthdays, funerals, and holidays.
  • Create chocolate-covered strawberries, treat boxes, and other specialty desserts tailored to client needs.
  • Design and assemble personalized floral arrangements using fresh flowers for events and everyday orders.
  • Manage all business operations including marketing, order intake, customer communication, and delivery logistics.
  • Promote products through social media and local events to increase brand visibility and client base.
  • Provide exceptional customer service with a focus on creativity, quality, and attention to detail.
  • Maintain clean, food-safe work areas and comply with local health and safety guidelines for edible goods.

Cashier & Crew Member

Ono Hawaiian BBQ
07.2023 - 12.2023
  • Delivered quick, friendly customer service and processed food orders.
  • Maintained a clean dining and kitchen area and worked efficiently in a team setting.
  • Handled cash transactions accurately and followed food safety protocols.
  • Worked flexible schedule and extra shifts to meet business needs.

Deli & Meat Department Associate

Vallarta Supermarket
10.2022 - 01.2023
  • Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
  • Ensured accurate pricing through consistent label verification and updates on meat products.
  • Maintained cleanliness and adhered to strict food safety standards.
  • Provided fast, courteous service and assisted customers with product selection.

Student Nursing Assistant

Madera Rehabilitation Center
12.2021 - 05.2022
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sales person

Madera Flea Market
03.2019 - 01.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Balanced and organized cash register by handling cash and counting change.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Provided product benefits and advantages and discussed pricing with interested parties.

Education

Bachelor of Science - Agricultural Business

California State University, Fresno
Fresno, CA
05.2026

High School Diploma -

Madera South High School
Madera, CA
06.2022

Skills

  • Customer Service Excellence
  • Cash Handling & Register Operation
  • Bilingual: Fluent in Spanish & English
  • Food Safety & Sanitation
  • Multitasking in Fast-Paced Environments
  • Problem Solving & Critical Thinking
  • Floral Design & Event Presentation
  • Attention to Detail
  • Time Management
  • Friendly & Professional Communication
  • Conflict Resolution
  • Team Collaboration
  • Merchandising & Display Setup
  • Social Media Promotion (Small Business)
  • Adaptability & Quick Learning

Awards

  • AHA BLS CPR Certified, 2022-03-01
  • AHA First Aid, 2022-01-01
  • OSHA Career Safe Certification Healthcare, 2021-12-01
  • Certified Nursing Assistant, 2022-06-30
  • Career Skill Certificate- Nursing Assisting, 2022-05-31
  • Completion of Pathway Cord, 2022-05-31

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Cashier & Crew Member

Ono Hawaiian BBQ
07.2023 - 12.2023

Deli & Meat Department Associate

Vallarta Supermarket
10.2022 - 01.2023

Student Nursing Assistant

Madera Rehabilitation Center
12.2021 - 05.2022

Entrepreneur

Self-employed
03.2019 - Current

Sales person

Madera Flea Market
03.2019 - 01.2022

Bachelor of Science - Agricultural Business

California State University, Fresno

High School Diploma -

Madera South High School

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