Samantha Rivas
Hamilton,NJ
Summary
Goal-oriented Enrollment Coordinator offering many years of industry experience. Disciplined leader with good judgment and communication skills and in-depth understanding of enrollments. Responsible, communicative, and dedicated to accurately and efficiently processing enrollment applications. Specialties include data entry, customer service, and promoting company initiatives. Compassionate professional motivated to positively impact program operations and participant success with diligent support. Well-trained the field with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Enrollment Coordinator
Special Parent Advovacy Group
Ewing, NJ
09.2019 - 09.2024
- Created and maintained detailed records of student enrollment information.
- Developed and implemented strategies to increase student enrollment.
- Monitored student attendance and reported any discrepancies to the appropriate personnel.
- Provided customer service for students, parents, faculty, and staff regarding enrollment procedures.
- Assisted with the development of new policies related to enrollment procedures.
- Maintained accurate data entry in various databases related to student enrollments.
- Compiled reports on enrollment trends using various software programs.
- Managed and updated student records.
- Used social media, text and telephone communication methods to contact applicants.
Assistant Case Manager
Special Parent Advovacy Group
Little Elm, TX
01.2024 - 04.2024
- Assisted Case Managers in coordinating and organizing case files, including inputting data into the computer system.
- Provided administrative support to Case Managers by scheduling appointments, maintaining records, and tracking client progress.
- Collaborated with other departments to ensure clients received appropriate services as needed.
- Conducted intake assessments for new clients, gathering necessary information and entering it into the database.
- Facilitated meetings between Case Managers and clients to discuss treatment options.
Summer Camp Director
Special Parent Advovacy Group
Ewing, NJ
07.2023 - 08.2023
- Developed and implemented camp curriculum, activities and policies.
- Organized and supervised staff training sessions.
- Maintained a safe environment for campers by enforcing rules and regulations.
- Supervised daily operations of the summer camp program.
- Organized special events such as field trips, talent shows, carnivals and barbeques.
- Created schedules for counselors, ensuring adequate coverage at all times.
- Monitored budget allocations for supplies, equipment, transportation costs and other expenses associated with running the summer camp program.
Assistant Camp Manager
Special Parent Advovacy Group
Ewing, NJ
07.2021 - 08.2021
- Assisted in the recruitment and training of camp staff.
- Organized recreational activities for campers and supervised their participation.
- Ensured that all safety regulations were followed at all times.
- Developed a system to track camper attendance, progress, and behavior.
- Created schedules for camp staff and assigned duties accordingly.
Lead Direct Support Professional
Special Parent Advovacy Group
Ewing, NJ
07.2015 - 09.2018
- Developed and implemented individualized service plans for each client, in accordance with state regulations.
- Provided direct support to clients in activities of daily living such as hygiene, meal preparation, and housekeeping.
- Conducted assessments to ensure compliance with standards and regulations.
- Trained new staff members on safety protocols and best practices for providing quality services to individuals with disabilities.
- Monitored the performance of direct support professionalsand provided feedback as needed.
Education
Associate of Arts - Early Childhood Education
Mercer County Community College
Trenton, NJ01-2021
Early Childhood Education
William Paterson University of New Jersey
Wayne, NJSkills
- Education planning
- Policy understanding
- Organizing documents
- Team leadership skills
- Maintaining records
- Schedule managing
- Goal Planning
Certification
- CPR/ First Aid - 2023
- Handle with care training -2023
Timeline
Assistant Case Manager
Special Parent Advovacy Group
01.2024 - 04.2024
Summer Camp Director
Special Parent Advovacy Group
07.2023 - 08.2023
Assistant Camp Manager
Special Parent Advovacy Group
07.2021 - 08.2021
Enrollment Coordinator
Special Parent Advovacy Group
09.2019 - 09.2024
Lead Direct Support Professional
Special Parent Advovacy Group
07.2015 - 09.2018
- CPR/ First Aid - 2023
- Handle with care training -2023
Associate of Arts - Early Childhood Education
Mercer County Community College
Early Childhood Education
William Paterson University of New Jersey
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