Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Samantha Rodriguez

Cleveland,OH

Summary

A young individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. I have excellent communication, interpersonal, and problem-solving skills. Ability to work under pressure and handle multiple tasks with a positive attitude. Committed to delivering an outstanding work ethic.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Main Street Nutrition
03.2019 - 05.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Fresh Cut Associate

Produce Packaging
09.2021 - 09.2022
  • Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Verified deliveries against invoices to complete shortage and overage reports.
  • Designed and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales.

Server

Cockys Bagels
09.2022 - 04.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

No Degree - Emergency Medical Technician

Cuyahoga Valley Career Center
Brecksville, OH
07.2023

Skills

  • Overseeing Employees
  • Coaching and Mentoring
  • Time Management
  • Verbal and Written Communication
  • Productivity Performance
  • Staff Management
  • Energy and Physical Stamina
  • Employee Training and Supervision

Certification

  • EMT - Certified Emergency Medical Technician

Languages

Spanish
Native or Bilingual

Timeline

Server

Cockys Bagels
09.2022 - 04.2023

Fresh Cut Associate

Produce Packaging
09.2021 - 09.2022

Manager

Main Street Nutrition
03.2019 - 05.2023

No Degree - Emergency Medical Technician

Cuyahoga Valley Career Center

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Samantha Rodriguez