Shalonda Anderson
Cleveland,TN
Summary
I worked as a CNA for many years focusing on the longevity of my patients. Was a Charge CNA meaning I was in charge of schedule prep.
I now work as a manager for a Alterations Company. I make sure employees meet deadlines. I also keep a detailed list of projects at hand. I am the head of customer service. I handle all reviews left on our company's page. I work with the owner to keep a fast and efficient pace.
Overview
10
10
years of professional experience
Work History
Manager
Designers Apparel
08.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Certified Medical Assistant
Life Care Center
06.2013 - 08.2017
- Documented vital signs and health history for patients in clinic and hospital environments.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
High School Diploma -
Bradley Central High School
Cleveland, TN05.2011
Skills
- Team Leadership
- Providing Structure
- Working With Employees To Meet Deadlines
- Strategic Planning
- Customer Relationship Management
- Supplier Relations
- Staff Management
- Overseeing Employees
Timeline
Manager
Designers Apparel
08.2016 - Current
Certified Medical Assistant
Life Care Center
06.2013 - 08.2017
High School Diploma -
Bradley Central High School
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