Samantha Roman
New York ,NY
Summary
Responsible and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills and mathematical skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS
11.2023 - Current
- Collected and entered patients insurance information to assist in prompt, proper billing.
- Resolved third-party billing, computer system and customer service issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Entered and processed patients' prescriptions from medical protection into internal system
- Prepared packaging and labels for prescriptions, with accuracy verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume retail pharmacy environment.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Intern Counselor and Clerical Associate
Sunny North Bronx Career And Counseling Center
10.2022 - 01.2023
- Interacted with customers by phone, email, or in-person to provide information professionally and provided friendly, knowledgeable assistance.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date on databases and spreadsheets .
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
Cashier/barista/cook
McDonald’s
08.2018 - 08.2022
- Handled customer inquiries and suggestions courteously, professionally, with respect and care.
- Actively listened to customers, handled concerns quickly and deescalated issues before handing it over to a supervisor.
- Answered constant flow of customers with minimal wait times
Education
High School Diploma -
Millenium Art Academy
Bronx, NY2023
Skills
- Data entry and computer skills
- Filing documents appropriately
- Insurance billing
- Telephone etiquette
- Honest and Trustworthy
- Active Listening and Communication
- Answering Customer Questions
- Aseptic techniques
- Problem-Solving Skills
- Confidentiality and HIPAA
- Drug inventory management
- Advanced math skills
- Prescription interpretation
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Registered Pharmacy Technician - State Boards of Pharmacy.
Languages
Spanish
Limited Working
Timeline
Pharmacy Technician
CVS
11.2023 - Current
Intern Counselor and Clerical Associate
Sunny North Bronx Career And Counseling Center
10.2022 - 01.2023
Cashier/barista/cook
McDonald’s
08.2018 - 08.2022
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Registered Pharmacy Technician - State Boards of Pharmacy.
High School Diploma -
Millenium Art Academy
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