Samantha Romo
1312 3rd St Galena Park,TX
Summary
Dynamic and customer-focused professional with extensive experience at Jack in the Box and The Home Depot. Proven ability to enhance customer satisfaction through excellent communication and reliable cash register operations. Recognized for maintaining accuracy in cash handling while demonstrating patience and empathy in fast-paced environments.
Experienced with fast-paced service environments, delivering prompt and accurate order processing. Uses effective communication and multitasking skills to maintain customer satisfaction. Knowledge of cash handling and teamwork principles, ensuring smooth operations and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Drive-Thru Cashier
Jack in the Box
11.2024 - 03.2025
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Worked with floor team and managers to meet wide range of customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
The Home Depot Inc
01.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Galena Park High School
1000 Keene St, Galena Park, TX 7754712-2024
Skills
- Customer service
- Excellent communication
- Flexible schedule
- Patience and empathy
- Friendly and outgoing
- Cash register systems
- Reliable and responsible
- Cash register operations
- Training and mentoring
- Issue resolution
- Analytical thinking
Languages
Spanish
Native or Bilingual
Timeline
Drive-Thru Cashier
Jack in the Box
11.2024 - 03.2025
Cashier
The Home Depot Inc
01.2023 - 11.2024
High School Diploma -
Galena Park High School
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