Summary
Overview
Work History
Education
Skills
Accomplishments
Licensed Service Dog
Timeline
Generic

Samantha Rowley

Franklin,TN

Summary

Known for exceptional customer service and empathetic communication, significantly boosting client retention. Skilled in anatomy and reflective listening, consistently delivering personalized care that exceeds expectations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Licensed Massage Therapist

Massage Envy
2019.12 - 2020.03
  • Effectively managed time to ensure all appointments ran smoothly without compromising quality of service provided to clients.
  • Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
  • Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
  • Attained many professional relationships with multiple returning clients.
  • Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
  • Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.

Licensed Massage Therapist

The Dearing Clinic
2019.12 - 2020.03
  • Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
  • Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
  • Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
  • Conducted post-treatment evaluations with clients, discussing their experiences during sessions and providing recommendations for ongoing care as needed.

Bagger

Whole Foods Market Inc
2019.10 - 2019.11

Assisted with light housekeeping duties as well as running errands.

  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining clean store environment for pleasant shopping experience.

Nanny

Nathan Murphy
2012.01 - 2013.09
  • Prepared meals and snacks for children based on dietary guidelines.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within household which helped maintain consistency across all environments.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Obtained trust of other parents through word of mouth and worked for multiple families

Cashier

Rural King
2011.04 - 2012.01
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Some College (No Degree) -

Southeastern Illinois College
Harrisburg, IL

No Degree - Massage Therapy License

Nashville School of Massage Therapy
Franklin, TN
09.2019

Skills

  • Reflective listening
  • Time management
  • Child care
  • Interpersonal skills
  • Stress Relief Massage
  • Deep Tissue Massage
  • Anatomy knowledge
  • Licensed Massage Therapist (LMT)

Accomplishments

I have a child recently diagnosed with Autism and ADHD. I have been working with different therapists throughout these past few years learning how to better care for him and teach him self management.

Licensed Service Dog

My dog went through a two year program with K-9 Companions in Mt Juliet, TN to complete a service dog license

Timeline

Licensed Massage Therapist

Massage Envy
2019.12 - 2020.03

Licensed Massage Therapist

The Dearing Clinic
2019.12 - 2020.03

Bagger

Whole Foods Market Inc
2019.10 - 2019.11

Nanny

Nathan Murphy
2012.01 - 2013.09

Cashier

Rural King
2011.04 - 2012.01

Some College (No Degree) -

Southeastern Illinois College

No Degree - Massage Therapy License

Nashville School of Massage Therapy
Samantha Rowley