Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Samantha Russell

Pasco,WA

Summary

A part-time or full-time entry level position where I can contribute to the success of the company. Willing to relocate: Anywhere

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Mid Columbia pet emergency
Pasco, WA
07.2021 - Current
  • Answer multiple phone lines
  • Cash handling
  • Check in and out
  • Handle pet emergencies.
  • Handle angry clients.
  • Handle pet ashes.
  • Filing

Veterinary Receptionist

The Fix Machine Animal Health Clinic
Kennewick, WA
07.2023 - 01.2025
  • Answer phones
  • Schedule appointment
  • Handle emergency
  • Vaccine appointment

Kennel Attendant/Receptionist

Beck ‘n Call Pet care
Ephrata, WA
04.2021 - 08.2021
  • Clean kennels, take dogs outside, daycare with 20-30 dogs. Receptionist.

Front Desk Receptionist/Night Auditor

Best Western
Ephrata, WA
01.2021 - 04.2021
  • Night audit, front desk, answering. Multiple phone lines, cleaning organizing.

Front Desk Receptionist

Cave B Inn & Spa
Quincy, WA
01.2020 - 03.2020
  • Front desk agent. Answering phones, helping guests as needed, helping at wedding and the restaurant.
  • Answer multiple phone lines

Front End Supervisor

Ross
Kennewick, WA
08.2014 - 04.2019
  • Cashier.
  • Handling cash at service desk.
  • Open and Closing customer service.
  • Handle problems with customers.
  • Train new associates on register.

Cashier/Back up P.I.C

Fred Meyer
Richland, WA
03.2017 - 10.2018
  • Cashier
  • Back up P.I.C
  • Open and close Customer Service
  • Self Checkout
  • Relay Team ( Remodel of store)
  • Garden center

Photographer

Charley's Angels Photography
Kennewick, WA
06.2015 - 12.2015
  • Edit photos
  • Sell packages and sheets
  • Position babies
  • Handle money
  • Deposit made weekly

Footwear lead

Kmart
Walla Walla, WA
11.2011 - 10.2013
  • My responsibilities in my position while working at Kmart, was to get all footwear to sales floor.
  • Clean my area of the sales floor.
  • Respond to Jewelry calls.
  • Work Customer service.
  • Run online orders when my products were not in stock.
  • Run cash register when they called blue lighting.
  • Marked clearance products the needed to be mare down.
  • Help unload trucks during the week, and get items as fast off the truck to sales floor.

Footwear Associate

Macys
Walla Walla, WA
09.2010 - 11.2011
  • Run cash register.

Education

High School Diploma - undefined

Lincoln Alternative High School
Walla Walla, WA
06.2009

Skills

  • Customer Service (10 years)
  • Receptionist (6 years)
  • CASH (10 years)
  • Multi-line phone systems (7 years)
  • Communication skills (10 years)
  • Sales
  • Night Audit (Less than 1 year)
  • Front desk (10 years)
  • Animal Care
  • Time management
  • CASH HANDLING (10 years)
  • English
  • Kennel Experience
  • Microsoft Outlook
  • Negotiation
  • Guest Services (10 years)
  • Pet Care (4 years)
  • Microsoft Word
  • RETAIL SALES (6 years)
  • Management

Additional Information

  • SKILLS
  • Strong Customer service skills.
  • Microsoft Applications: Word, PowerPoint, Excel, Publisher.
  • Not afraid to do manual labor.
  • Enthusiastic, hard-worker.
  • Cash handling accuracy.
  • Detail-Oriented.

Timeline

Veterinary Receptionist

The Fix Machine Animal Health Clinic
07.2023 - 01.2025

Customer Service Representative

Mid Columbia pet emergency
07.2021 - Current

Kennel Attendant/Receptionist

Beck ‘n Call Pet care
04.2021 - 08.2021

Front Desk Receptionist/Night Auditor

Best Western
01.2021 - 04.2021

Front Desk Receptionist

Cave B Inn & Spa
01.2020 - 03.2020

Cashier/Back up P.I.C

Fred Meyer
03.2017 - 10.2018

Photographer

Charley's Angels Photography
06.2015 - 12.2015

Front End Supervisor

Ross
08.2014 - 04.2019

Footwear lead

Kmart
11.2011 - 10.2013

Footwear Associate

Macys
09.2010 - 11.2011

High School Diploma - undefined

Lincoln Alternative High School
Samantha Russell