Samantha Russell
Pasco,WA
Summary
A part-time or full-time entry level position where I can contribute to the success of the company. Willing to relocate: Anywhere
Overview
15
15
years of professional experience
Work History
Customer Service Representative
Mid Columbia pet emergency
Pasco, WA
07.2021 - Current
- Answer multiple phone lines
- Cash handling
- Check in and out
- Handle pet emergencies.
- Handle angry clients.
- Handle pet ashes.
- Filing
Veterinary Receptionist
The Fix Machine Animal Health Clinic
Kennewick, WA
07.2023 - 01.2025
- Answer phones
- Schedule appointment
- Handle emergency
- Vaccine appointment
Kennel Attendant/Receptionist
Beck ‘n Call Pet care
Ephrata, WA
04.2021 - 08.2021
- Clean kennels, take dogs outside, daycare with 20-30 dogs. Receptionist.
Front Desk Receptionist/Night Auditor
Best Western
Ephrata, WA
01.2021 - 04.2021
- Night audit, front desk, answering. Multiple phone lines, cleaning organizing.
Front Desk Receptionist
Cave B Inn & Spa
Quincy, WA
01.2020 - 03.2020
- Front desk agent. Answering phones, helping guests as needed, helping at wedding and the restaurant.
- Answer multiple phone lines
Front End Supervisor
Ross
Kennewick, WA
08.2014 - 04.2019
- Cashier.
- Handling cash at service desk.
- Open and Closing customer service.
- Handle problems with customers.
- Train new associates on register.
Cashier/Back up P.I.C
Fred Meyer
Richland, WA
03.2017 - 10.2018
- Cashier
- Back up P.I.C
- Open and close Customer Service
- Self Checkout
- Relay Team ( Remodel of store)
- Garden center
Photographer
Charley's Angels Photography
Kennewick, WA
06.2015 - 12.2015
- Edit photos
- Sell packages and sheets
- Position babies
- Handle money
- Deposit made weekly
Footwear lead
Kmart
Walla Walla, WA
11.2011 - 10.2013
- My responsibilities in my position while working at Kmart, was to get all footwear to sales floor.
- Clean my area of the sales floor.
- Respond to Jewelry calls.
- Work Customer service.
- Run online orders when my products were not in stock.
- Run cash register when they called blue lighting.
- Marked clearance products the needed to be mare down.
- Help unload trucks during the week, and get items as fast off the truck to sales floor.
Footwear Associate
Macys
Walla Walla, WA
09.2010 - 11.2011
- Run cash register.
Education
High School Diploma - undefined
Lincoln Alternative High School
Walla Walla, WA06.2009
Skills
- Customer Service (10 years)
- Receptionist (6 years)
- CASH (10 years)
- Multi-line phone systems (7 years)
- Communication skills (10 years)
- Sales
- Night Audit (Less than 1 year)
- Front desk (10 years)
- Animal Care
- Time management
- CASH HANDLING (10 years)
- English
- Kennel Experience
- Microsoft Outlook
- Negotiation
- Guest Services (10 years)
- Pet Care (4 years)
- Microsoft Word
- RETAIL SALES (6 years)
- Management
Additional Information
- SKILLS
- Strong Customer service skills.
- Microsoft Applications: Word, PowerPoint, Excel, Publisher.
- Not afraid to do manual labor.
- Enthusiastic, hard-worker.
- Cash handling accuracy.
- Detail-Oriented.
Timeline
Veterinary Receptionist
The Fix Machine Animal Health Clinic
07.2023 - 01.2025
Customer Service Representative
Mid Columbia pet emergency
07.2021 - Current
Kennel Attendant/Receptionist
Beck ‘n Call Pet care
04.2021 - 08.2021
Front Desk Receptionist/Night Auditor
Best Western
01.2021 - 04.2021
Front Desk Receptionist
Cave B Inn & Spa
01.2020 - 03.2020
Cashier/Back up P.I.C
Fred Meyer
03.2017 - 10.2018
Photographer
Charley's Angels Photography
06.2015 - 12.2015
Front End Supervisor
Ross
08.2014 - 04.2019
Footwear lead
Kmart
11.2011 - 10.2013
Footwear Associate
Macys
09.2010 - 11.2011
High School Diploma - undefined
Lincoln Alternative High School