Samantha Saa
Tampa,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Cvs
Pharmacy Technician
Tampa, FL
01.2019 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Counted, measured and compounded medications following standard procedures.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Hostess
Shells Seafood Restaurant
Tampa, FL
06.2018 - 01.2019
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Cashier
Panera Bread
Tampa, FL
07.2016 - 05.2018
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Performed cash, card and check transactions to complete customer purchases.
- Lifted up to Number pounds at once and used forklift to move heavier loads.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Leto High School
Tampa, FL 05.2015 - 05.2018
Skills
Excellent Communication
Organization and Time Management
Attention to Detail
Self-Motivated
Critical Thinking
Active Listening
Problem-Solving
Good Telephone Etiquette
Training and Development
Timeline
Cvs
Pharmacy Technician
01.2019 - Current
Hostess
Shells Seafood Restaurant
06.2018 - 01.2019
Cashier
Panera Bread
07.2016 - 05.2018
High School Diploma -
Leto High School
05.2015 - 05.2018