Samantha Salinas

Oversaw daily salon operations and enhanced customer service experiences. Managed client needs with efficiency, contributing to a welcoming environment. Strengthened attention to detail and organizational capabilities essential for overseeing appointments and client records.

Achieved high customer satisfaction through accurate transaction processing at the register. Streamlined online order pickups by effectively coordinating communication between customers and staff. Enhanced store operations by meticulously tracking sales and financial records, contributing to overall efficiency.

I began as a hostess and progressively expanded my responsibilities to include serving and bussing roles. I welcomed and seated guests, managed reservations, and contributed to the efficient operation of the dining area. This experience enhanced my interpersonal communication skills and adaptability, as I effectively performed multiple roles while collaborating closely with team members to ensure a high standard of customer service.

During the summer of 2021, I assisted in my mother’s delivery company, where I was responsible for preparing and packing newspapers and coupons for early morning distribution across various boroughs of New York City. This role required a strong sense of discipline and time management, as I consistently began work at 3 AM. Through this experience, I developed a strong work ethic, reliability, and an understanding of the importance of teamwork to ensure timely and accurate deliveries.