Samantha Santos

•Provided professional customer service to ensure a pleasant dining experience and build customer rapport.

•Trained new staff members, providing guidance on restaurant protocols, the menu, and customer service techniques.

•Maintained cleanliness of workstations and dining areas to uphold health and safety standards.

•Collaborated with coworkers to ensure smooth operation throughout shift.

•Focused on inventory management to include rotation of stock as needed to keep products fresh for customers.

•Answered customer questions in detail and provided accurate information by company standards.

•Prepared merchandise for display by pricing and tagging.

•Handled cash and credit transactions accurately, balancing the register at the end of each shift.