Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Samantha Schaefer

Frisco,TX

Summary

Driven to improve owner and pet relationships. Equipped with strong problem-solving abilities, excellent communication skills, and experience in pet product sales. Eager to bring a positive attitude and commitment to grow knowledge.

Overview

12
12
years of professional experience

Work History

Bookkeeper

Pizzeria Testa
04.2023 - 07.2024
  • Maintained and processed invoices and sales
  • Posted daily receipts and payments in accordance with restaurant protocols
  • Corrected issues with financial records
  • Matched purchase orders with invoices and recorded necessary information.

Dog Trainer

Puppy Adventure Academy
01.2022 - 04.2023
  • Worked with dogs on a variety of skills using positive enforcement training
  • Evaluated animals to determine temperaments, abilities and aptitude for training
  • Advised owners about planned animal purchases, their dog's current behavioral needs, and continued training

Manager

Pizzeria Testa
08.2019 - 01.2021
  • Cultivated meaningful relationships with customers and suppliers
  • Kept a professional, organized, and safe environment for employees and guests
  • Resolved staff member conflicts or guest complaints by actively listening to concerns and creating solutions
  • Supervised employee schedules and monitoring call-outs


Sales Associate

What A Great Dog!
12.2017 - 10.2019
  • Efficiently used in-store system to locate inventory and place special orders for customers
  • Built a strong rapport with customers to identify their dog's needs and recommend optimal products
  • Maintained up-to-date knowledge of all classes, events, and products
  • Confirmed appointments, communicated with clients via email or phone, updated client records, and resolved complaints


Host

Pizzeria Testa
10.2012 - 06.2019
  • Directed seating and accommodated groups with special requests, while insuring the restaurant staff was supported
  • Took reservations and to-go orders by phone, answered customer questions, and transferred vendor calls to the appropriate supervisor
  • Trained new hostesses and food runners on customer service, menu, and restaurant policies

Education

High School Diploma -

Collin County Community College
Frisco, TX

Skills

  • Creative problem solving
  • Informed product selections
  • Interpersonal communication
  • Product expertise
  • Customer assistance
  • Conflict resolution
  • Multitasking and prioritization

Interests

Currently a stay-at-home mom while continuing career in pet training

Enjoys hiking and enrichment activities with dogs

Timeline

Bookkeeper

Pizzeria Testa
04.2023 - 07.2024

Dog Trainer

Puppy Adventure Academy
01.2022 - 04.2023

Manager

Pizzeria Testa
08.2019 - 01.2021

Sales Associate

What A Great Dog!
12.2017 - 10.2019

Host

Pizzeria Testa
10.2012 - 06.2019

High School Diploma -

Collin County Community College

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