Samantha Seeds
Houston
Summary
Enthusiastic client development manager committed to maximizing business performance and increasing sales. Resourceful professional offering experience interacting with potential and existing clients, implementing marketing strategies and organizing experiences. Dedicated to applying training, monitoring data and exceptional morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Client Development Manager
Saks Fifth Avenue
09.2023 - Current
- Responsible for driving sales by developing the selling and clienteling skills and behaviors of a team of twenty + Style Advisors, creating a high performance team and consistently coaching for a minimum of a million dollar book expectation.
- Maintain high visibility on the selling floor to coach and develop the associates’ ability to drive sales by connecting with customers and building sustainable client relationships.
- Coaches the Style Advisor to use technology and data to drive their business.
- Utilize clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences.
Assistant Store Manager
Peter Millar
02.2023 - 09.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing both customer satisfaction ratings and sales.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Store Manager
Lululemon
06.2022 - 02.2023
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Store Manager
Lululemon
01.2018 - 07.2021
- Review business data and metrics to inform planning processes, manage store’s budget, labor hours, expenses, and P&L statement.
- Support and manage the store and regional recruiting process, lead the on boarding training and monitor performance of new hires.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
Teacher
Kingsway Christian College
02.2015 - 11.2017
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Incorporated multiple types of teaching strategies into classroom.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Education
Bachelor of Education -
Edith Cowan University
Perth, Western Australia2014
Skills
- Verbal and Written Communication
- Leadership
- Hiring and Training
- Customer Relations
- Sales Growth
References
References available upon request.
Timeline
Client Development Manager
Saks Fifth Avenue
09.2023 - Current
Assistant Store Manager
Peter Millar
02.2023 - 09.2023
Store Manager
Lululemon
06.2022 - 02.2023
Store Manager
Lululemon
01.2018 - 07.2021
Teacher
Kingsway Christian College
02.2015 - 11.2017
Bachelor of Education -
Edith Cowan University
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