Samantha Hinman
Guilford,NY
Summary
Results-driven professional with extensive experience in cash handling and customer service. Proven ability to efficiently process transactions and maintain accurate records, enhancing operational efficiency. Recognized for strong organizational skills and a commitment to delivering exceptional service, contributing to increased customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Weigh Station Operator
Chenango County waste management
Norwich, NY
08.2021 - 02.2022
- Opened weigh station for customer operation.
- Operated cash register efficiently and accurately, processed payments by cash or check.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about services.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Counted and balanced cashier drawers.
- Updated and maintained databases with current information.
Line Cook
Lessing's Food Service
Greene, NY
11.2019 - 03.2020
- Ensured that all dishes were prepared according to recipe specifications.
- Stocked and restocked kitchen supplies as needed.
- Inspected equipment for cleanliness prior to use every shift.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Maintained accurate records of daily production sheets including waste logs.
- Performed basic knife skills such as dicing onions or slicing meats.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Team Member
Tractor Supply Company
Norwich, NY
08.2019 - 11.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Collaborated with team members to maximize productivity and efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Food Service Worker
New York State Veterans Home
Oxford, NY
10.2016 - 06.2019
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Monitored inventory levels of food items used during meal services.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda.
Store Team Member
Blue Ox convenient store
Oxford, NY
04.2015 - 11.2016
- Operated cash register to process sales transactions.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
- Handled customer complaints professionally and efficiently.
- Managed opening and closing duties such as setting alarm systems, locking doors.
- Provided product knowledge to customers and answered inquiries.
- Assisted with unloading deliveries from trucks and organizing them in the back room.
- Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Oxford Academy
Oxford, NY06-2013
Skills
- Cash handling
- Customer service
- Transaction processing
- Inventory management
- Database maintenance
- Record keeping
- Time management
- Organizational skills
Timeline
Weigh Station Operator
Chenango County waste management
08.2021 - 02.2022
Line Cook
Lessing's Food Service
11.2019 - 03.2020
Team Member
Tractor Supply Company
08.2019 - 11.2019
Food Service Worker
New York State Veterans Home
10.2016 - 06.2019
Store Team Member
Blue Ox convenient store
04.2015 - 11.2016
High School Diploma -
Oxford Academy
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