Samantha Sharp
Kirksville,MO
Summary
Versatile Administrative Assistant with a track record of enhancing customer satisfaction and streamlining operations at Benton & Associates. Demonstrated expertise in administrative support and strong proficiency in database management. Skilled in fostering professional relationships and resolving conflicts, ensuring a positive work environment. Achieved significant improvements in efficiency and service delivery.
Overview
10
10
years of professional experience
Work History
Administrative
Northeast Reginal Hospital
08.2023 - 10.2024
- Getting Patients all signed in for Test, Surgery's, X rays, and more
- Great with greet the patients with friendly and excellent attitude as doing all paper work.
- Scanning all papers from each patients to the correct people to be filed.
- Very efficient with the patient's did the task at hand in a time fashion.
- Admitting Patients to the ER for Treatment and over night stays.
Administrative Assistant
Benton & Associates
10.2022 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Manager/Sales Associate
Carpet Plus Flooring and Funiture
07.2014 - 05.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Ordering of the inventory and counting of inventory.
- Keeping cleaning and nice looking environment for costumers and workers.
- Approving time sheets with workers hours.
Education
Associate of Applied Science - Electrical And Renewable Energy- Major
Indian Hills Community College
Ottumwa, IA05.2013
High School Diploma -
Kirksville R-3
Kirksville, MO05.2003
Skills
- Administrative Support Capabilities
- Basic administrative tasks
- Strong administrative proficiency
- Administrative experience
Languages
English
Timeline
Administrative
Northeast Reginal Hospital
08.2023 - 10.2024
Administrative Assistant
Benton & Associates
10.2022 - 09.2024
Manager/Sales Associate
Carpet Plus Flooring and Funiture
07.2014 - 05.2022
Associate of Applied Science - Electrical And Renewable Energy- Major
Indian Hills Community College
High School Diploma -
Kirksville R-3
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