SAMANTHA SHIPP
Trenton,NJ
Summary
Results-driven Store Manager specializing in operational efficiency and customer relations. Skilled in inventory management and team
leadership, reducing shrinkage through targeted training and security measures. Focused on compliance and store performance
enhancement while optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Bath & Body Works
Lawrence, New Jersey
10.2025 - Current
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and developed team members to enhance product knowledge and customer service skills.
- Implemented inventory management strategies that optimized stock levels and minimized shrinkage.
- Analyzed sales data to identify trends, driving effective merchandising strategies.
- Managed visual merchandising standards, creating appealing product displays that increased customer interest.
- Enhanced store appearance, maintaining cleanliness and implementing strategic merchandise displays to attract customers.
- Streamlined inventory management through regular audits, accurate ordering, and organized stock to improve operational efficiency.
Store Manager
Joann
Fairless Hills, PA
09.2009 - 05.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Led hiring, training and mentoring new staff members.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inbound and outbound production for both in-store and online operations to ensure efficient workflow.
Project Compliance Specialist
Joann
Deptford, NJ
11.2023 - 10.2024
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
- Created and maintained compliant work environment.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Acted as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization's commitment to regulatory adherence.
- Promoted a culture of ethical behavior within the organization by underscoring the importance of adhering not only to regulations but also to established company values.
- Supported team by pitching in to complete special projects.
- Oversaw the launch of new locations while coordinating remodeling efforts for older properties.
Education
High School -
Rancocas Valley Regional High School
Mt. Holly, NJ06-2010
Skills
Store operations
Inventory management
Cash management
Store opening and closing
Store merchandising
Operational efficiency
Task management
Customer relations
Customer service
Training and mentoring
Team leadership and coaching
Problem-solving
Multitasking and organization
Strategic planning
Timeline
Assistant Store Manager
Bath & Body Works
10.2025 - Current
Project Compliance Specialist
Joann
11.2023 - 10.2024
Store Manager
Joann
09.2009 - 05.2025
High School -
Rancocas Valley Regional High School