SAMANTHA SHOFKOM
Wake Forest,NC
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology, including excellent proficiency in Microsoft Excel. Commended for innovation and creative problem-solving to address business challenges.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certificate
1
1
Years of postgraduate education
Work History
Business Manager
Credit Suisse Via Vendorpass
Raleigh, NC
07.2021 - 12.2021
- Responsible for detecting regulatory changes.
- Allocating implementation ownership.
- Assess impact of rule changes and develop global regulatory roadmaps.
- Assigned nearly 1,000 regulatory changes to their appropriate queues.
- Developed streamlined Ownership report for team using Microsoft Excel.
Sr. Commissions, Payroll, and Reporting Analyst
Precision Tune Auto Care
Cary, NC
09.2020 - 03.2021
- Enhanced data integrity by applying meticulous attention to detail when reviewing and analyzing data maintenance processes.
- Continuously assessed current reporting techniques and developed improvements to boost accuracy.
- Independently maintained 99% accuracy in transferring correct data from payroll spreadsheets into ADP Payroll system.
- Processed wage garnishments and child support
- Updated employee files with new details such as changes in address or salary levels
- Verified timekeeping records and handled any discrepancies with employees
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Microsoft Excel.
- Maintained employee privacy and protected payroll operations by keeping all information confidential
- Managed payroll data entry and processing for 250 employees to comply with predetermined company guidelines
- Researched and resolved time discrepancies
- Checked accrued hours against listed hours for leave time
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave
Accounting Assistant
LR Costanzo Company
Scranton, PA
05.2016 - 10.2020
- Worked directly under Controller, performing variety of tasks.
- Responsible for Accounts Receivable, Time and Material invoicing and AIA invoicing, approx. 100 invoices monthly.
- Managed Compliance requirements.
- Maintained documentation located in Paperless software.
- Communicated with suppliers to reconcile invoice payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Transferred data and documents for smooth system migrations and software updates.
Information Analyst
The Raymond Corporation
Greene, NY
04.2006 - 12.2014
- Collaborated with 20 dealers across North America to ensure scheduled maintenance of their customer’s fleets were performed and any issues/concerns were addressed in timely manner.
- Analyzed maintenance records and identified problem areas for management to address.
- Organized information by studying, analyzing, interpreting and classifying data.
- Prepared reports by collecting, analyzing and summarizing information.
- Used database to research, gather, analyze and present data.
- Researched and compiled tailored monthly analytics and reports for senior management with Microsoft Excel and Crystal Reports.
Education
MBA - Business Administration
Western Governors University
Salt Lake City, UT 10.2020 - 07.2021
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT 11.2018 - 03.2020
Skills
Cross-functional communication
Certification
Certified ScrumMaster, Scrum Alliance, Inc. - 10/24/21-10/24/23
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Certified ScrumMaster, Scrum Alliance, Inc. - 10/24/21-10/24/23
10-2021
Business Manager
Credit Suisse Via Vendorpass
07.2021 - 12.2021
MBA - Business Administration
Western Governors University
10.2020 - 07.2021
Sr. Commissions, Payroll, and Reporting Analyst
Precision Tune Auto Care
09.2020 - 03.2021
Bachelor of Science - Business Management
Western Governors University
11.2018 - 03.2020
Accounting Assistant
LR Costanzo Company
05.2016 - 10.2020
Information Analyst
The Raymond Corporation
04.2006 - 12.2014
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