Omotayo Longe
Johannesburg,Gauteng
Summary
Adaptable Business Manager successful at overseeing all aspects of business operation. Goal-driven leader, change manager and strategic problem solver. Knowledgeable about human resources, financial administration and inventory management.
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
18
18
years of professional experience
Work History
Business Manager
Moft Pty Ltd
Johannesburg , Gauteng
11.2021 - Current
- Forecasted customer demand to set prices or credit terms for goods or services.
- Developed marketing plans for new products or services offered by the company.
- Collaborated with other departments within the organization to coordinate project efforts.
- Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Assessed employee performance evaluations and recommended changes or improvements as needed.
- Used variety of software packages to support sales functions.
- Structured HR consulting services to support clients during organizational developments and changes.
- Negotiated contracts and agreements with suppliers, vendors, and partners to optimize costs.
- Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
- Utilized data analytics to inform decision-making and identify areas for improvement.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared staff work schedules and assigned team members to specific duties.
- Drove high performance by developing team members.
- Analyzed market trends and identified new business opportunities.
- Cultivated a positive organizational culture and work environment to motivate employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented successful business strategies to increase revenue and target new markets.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Delegated work to staff, setting priorities and goals.
- Managed budgeting, forecasting, and financial analysis processes to ensure financial health.
- Designed strategies for improving the quality of services provided by the organization.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Monitored progress by establishing plans, budgets and measuring results.
- Mitigated business risks by working closely with staff members and assessing performance.
- Provided training sessions for employees on new software systems used in business operations.
- Developed and implemented policies and procedures to improve operational efficiency.
- Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
- Worked closely with internal teams to deliver on high-profile, complex projects.
- Recommended process improvements that would reduce costs while increasing productivity.
- Conducted market research and analysis to identify growth opportunities and competitive threats.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Ensured compliance with industry regulations and company policies.
- Defined accountabilities and established performance objectives and metrics to execute strategy.
- Formed and sustained strategic relationships with clients.
- Established and maintained relationships with key stakeholders, clients, and partners.
- Prepared monthly financial statements for review by executive leadership team.
- Oversaw daily operations across multiple departments, including sales, marketing, and HR.
- Facilitated communication between different teams within the organization through regular meetings.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Ensured compliance with legal, regulatory, and ethical standards across the organization.
Business Manager Director
Secolo Consulting
Johannesburg , Gauteng
04.2009 - 10.2021
- Developed strong supplier relationships by obtaining alignment and delivering on mutually established goals.
- Used variety of software packages to support sales functions.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Analyzed customer feedback data to identify areas of improvement for customer service practices.
- Ensured compliance with legal, regulatory, and ethical standards across the organization.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Organized special events such as conferences, seminars, workshops.
- Worked closely with internal teams to deliver on high-profile, complex projects.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Evaluated existing systems and processes for potential improvements.
- Resolved conflicts between employees or customers in a professional manner.
- Monitored progress by establishing plans, budgets and measuring results.
- Directed customer service policies to enhance customer satisfaction and loyalty.
- Led cross-functional teams to drive project completion and operational excellence.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Improved tools to enable better tracking and business analysis.
- Formed and sustained strategic relationships with clients.
- Analyzed data trends to identify areas of improvement within the organization.
- Facilitated change management initiatives to adapt to market changes and organizational needs.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Established policies and procedures to promote operational efficiency within the organization.
- Oversaw daily operations of multiple departments within the business.
- Implemented successful business strategies to increase revenue and target new markets.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Delegated work to staff, setting priorities and goals.
- Created and maintained budgeting reports for departmental expenditures.
- Implemented CRM systems to improve customer service and retention rates.
- Managed inventory levels and supply chain operations to meet production and sales demands.
- Created comprehensive onboarding processes and activities to acclimate new hires.
- Utilized data analytics to inform decision-making and identify areas for improvement.
- Cultivated a positive organizational culture and work environment to motivate employees.
- Translated customer needs into operational plan to fulfill projects with right resources.
- Structured HR consulting services to support clients during organizational developments and changes.
- Oversaw daily operations across multiple departments, including sales, marketing, and HR.
- Designed and executed marketing and sales strategies to increase market share.
- Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
- Established and maintained relationships with key stakeholders, clients, and partners.
- Defined accountabilities and established performance objectives and metrics to execute strategy.
- Coordinated with external vendors to ensure timely delivery of products and services.
- Streamlined operational processes and systems to enhance efficiency and reduce costs.
- Developed and implemented strategic business plans to achieve company objectives.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Negotiated contracts with vendors and suppliers on behalf of the company.
- Identified opportunities for cost savings across departments.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Managed budgeting, forecasting, and financial analysis processes to ensure financial health.
- Monitored industry trends and developments to inform strategic decisions.
- Implemented quality control measures to ensure compliance with applicable regulations.
- Addressed customer questions and concerns regarding products and services.
- Mitigated business risks by working closely with staff members and assessing performance.
- Set and monitored performance metrics to evaluate and improve business operations.
- Ensured compliance with applicable laws, regulations, industry standards, and internal policies.
- Conducted regular meetings with senior leadership team to review progress towards organizational goals.
- Developed comprehensive training programs for new staff members.
- Maintained accurate records of all transactions related to the business.
- Provided oversight on hiring, onboarding, and performance management processes.
- Reviewed financial statements to assess company performance against budget projections.
- Provided feedback to improve strategies, programs and initiatives.
- Communicated client priorities, delivering presence and business objectives.
- Coordinated with HR to recruit, train, and retain top talent, ensuring a high-performance team.
- Developed and implemented strategies to improve employee retention rates.
- Prepared staff work schedules and assigned team members to specific duties.
- Resolved complex issues in a timely manner by leveraging problem solving skills.
- Facilitated cross-functional collaboration between teams to streamline workflow processes.
- Spearheaded innovation projects to develop new products or services and enter new markets.
Training Coordinator
Blazing Moon Corporate Training
Johannesburg , Gauteng
01.2007 - 03.2009
- Coordinated with subject matter experts to develop effective training content.
- Selected and assigned instructors to conduct training.
- Coordinated continuous education and professional development opportunities for staff.
- Coordinated recruitment and placement of training program participants.
- Managed the training budget, ensuring cost-effective allocation of resources.
- Negotiated contracts with clients for desired training outcomes, fees or expenses.
- Supervised, evaluated or referred instructors to skill development classes.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Designed and implemented comprehensive training programs to meet organizational needs.
- Provided feedback to trainers regarding the effectiveness of their sessions.
- Monitored and evaluated the effectiveness of training programs using pre- and post-assessment tools.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Provided ongoing support to internal customers throughout the entire training process.
- Conducted skills gap analyses to identify training requirements for different departments.
- Promoted a culture of continuous learning and improvement within the organization.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Compiled data from evaluations for use in preparing reports detailing course outcomes.
- Ensured that all necessary equipment was available prior to a session commencing.
- Assisted in designing, developing, and implementing new training methods and techniques.
- Coordinated logistics for training sessions, including scheduling, venue selection, and equipment setup.
- Evaluated employee performance before, during, and after training sessions.
- Acted as a liaison between employees and management to communicate training needs and outcomes.
- Assisted in setting up online learning platforms used for virtual classroom environments.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Designed and implemented comprehensive training programs tailored to organizational needs.
- Maintained accurate records of all trainings conducted.
- Utilized learning management systems (LMS) to administer online training and track employee progress.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Updated existing curriculums based on changes in technology or industry standards.
- Developed training materials and manuals to support diverse learning styles and organizational objectives.
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Collaborated with management team to determine appropriate learning objectives for each program.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Delivered presentations outlining best practices related to specific job roles or tasks.
- Facilitated engaging and informative training sessions for both new hires and existing staff.
- Analyzed feedback from training participants to make improvements to future programs.
- Developed targeted courses to achieve company training objectives and enhance skills of new employees in leadership roles.
- Monitored participants' progress during the training session.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
Personal Assistant
Johannesburg Water
Johannesburg , Gauteng
10.2006 - 12.2006
- Purchased and managed inventory of office and personal supplies, ensuring availability and cost-effectiveness.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Monitored and responded to emails and calls, ensuring timely communication with stakeholders.
- Completed basic administrative work and managed household accounts.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Arranged conference calls with remote employees or clients located outside of local area.
- Coordinated with other staff members to ensure seamless support and coverage.
- Provided administrative support to the executive team by conducting research and preparing statistical reports.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Coordinated travel arrangements, including flights, accommodations, and itineraries.
- Submitted reports to and reviewed reports with supervisor.
- Maintained confidential files related to personnel records or other sensitive information.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Conducted research on various topics to assist in decision-making and project planning.
- Participated in care coordination conferences and staff meetings to improve skills set.
- Utilized technology efficiently, including MS Office and CRM systems, to enhance productivity and organization.
- Organized travel arrangements, including flights, accommodations, and transportation.
- Acted as the liaison between the executive and clients, maintaining strong professional relationships.
- Screened telephone calls and inquiries and directed as appropriate.
- Proofread documents for accuracy prior to submission to the executive team.
- Assisted in planning and coordinating events, from small meetings to large corporate gatherings.
- Managed and prioritized daily schedules, ensuring efficient allocation of executive's time.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Provided assistance communicating, typing correspondence or obtaining information.
- Performed calendar management and scheduling of appointments for the executive.
- Sorted mail received daily for distribution throughout the office.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Bachelor of Commerce - Accounting
Management College of South Africa
Johannesburg , South Africa 12-2024
Bachelor of Science - Chemistry
University of Lagos
Lagos, Nigeria 05-2004
Skills
- Financial administration
- Lead generation
- Operations management
- Staffing level maintenance
- Cross-functional collaboration
- Partnership development
- Strategic initiatives
- Verbal and written communication
- Decision-making
- Customer relationship management
- Documentation and reporting
- Customer retention
- Team building and leadership
- Recruiting and hiring
- Data confidentiality
- Human resources management
- Analytical thinking
- Cross-functional communication
- Strategic planning
- Regulatory compliance
- Employee management
- Performance evaluations
- Operational leadership
- Financial management
- Staff training
- Contract management
- Policy implementation
- Customer relations
- Negotiation
- Staff management
- Employee scheduling
- Employee motivation
- Vendor engagement
Timeline
Business Manager
Moft Pty Ltd
11.2021 - Current
Business Manager Director
Secolo Consulting
04.2009 - 10.2021
Training Coordinator
Blazing Moon Corporate Training
01.2007 - 03.2009
Personal Assistant
Johannesburg Water
10.2006 - 12.2006
Bachelor of Commerce - Accounting
Management College of South Africa
Bachelor of Science - Chemistry
University of Lagos