Samantha Shupe
Lynchburg,VA
Summary
Results-driven and detail-oriented Branch Manager with over 3 years of leadership experience managing financial performance at Enterprise Rent-A-Car. Proven ability to drive revenue growth, manage daily operations, lead high-performing teams, and deliver exceptional customer service. Strong foundation in accounting and finance through a Bachelor's degree in Business Administration (Finance), Accounting minor, and an ongoing pursuit of a Certified Public Accountant licensure. Committed to accuracy and continuous process improvement to optimize financial performance.
Overview
3
3
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
03.2023 - Current
- Managed financial performance and operational oversight for branch, achieving $500,000 in annual revenue
- Execute cost control and operational efficiency strategies related to fleet utilization, staffing, and sales mix
- Review regular financial statement and KPI analysis to identify trends, forecast performance, and implement data-driven improvements to increase profitability
- Oversee daily branch operations, including fleet management, customer service, and sales performance
- Lead, coach, and develop a team of 5-10 employees to meet and exceed revenue and customer satisfaction goals
- Drove business growth through sales strategies, enhancing customer retention and executing local marketing efforts
- Ensure compliance and accuracy with company policies, reporting, safety standards, and operational procedures
- Implement financial controls and policies that reduce errors and improve audit outcomes
- Engage in quarterly audit and performance review processes with Accounting, Business Management, and Risk departments to identify discrepancies, ensure reporting accuracy, evaluate branch performance metrics, and support continuous improvement initiatives across the organization.
Education
BACHELORS OF SCIENCE - Business Administration (Finance), Accounting
Liberty University
Lynchburg, Va06-2022
Skills
- P&L Management
- Financial Statement Analysis
- Sales and Revenue Growth
- Customer Relationship Management
- Operational Efficiency
- Microsoft Excel
- Team Leadership
- Employee Development
- Performance Evaluation
Accomplishments
- 3 time award winning Top Ten Manager within Group 21 (VA)
- Ranked #1 in KPI performance across a three-city Virginia market
- Managed a business generating approximately $500K net profit annually
- Delivered 6% revenue growth through strategic analysis and operational improvements
- Improved customer service scores by 10 points
- Developed and mentored employees who achieved promotions and performance recognition
Timeline
Branch Manager
Enterprise Rent-A-Car
03.2023 - Current
BACHELORS OF SCIENCE - Business Administration (Finance), Accounting
Liberty University