Samantha Silva
Tehachapi,CA
Overview
11
11
years of professional experience
Work History
OFFICE TECHNICIAN
California Correctional Institution
Tehachapi, CA
06.2022 - 04.2024
- Answered all incoming phone calls and took messages when needed for my supervisors
- Received, replied to, and sent out emails on Outlook in an appropriate amount of time
- Maintained calendars for the Associate Warden, Captain, along with some for various rooms I booked
- Did a daily check of the mailboxes for our office, distributed as necessary and filed the remaining paperwork
- Managed office and housekeeping supply inventory and submitted monthly reorder requests for all areas under Operations
- On Excel I tracked, reassigned, and rerouted any documents or assignments coming in/out of the office
- Type up route slips, create new templates and make any document corrections/changes using Microsoft Word
- Strong Work Ethic
- Communication and Interpersonal Skills
- Working Independently
- Supply Inventory Management
- Positive Team Player
- Quality Control
- Safety Standards and Protocols
- Checklists and Recordkeeping
- Willingness to Learn
- Detail oriented
- Being able to complete assignments with a short turn around
JANITOR
Huffman And Downs Building Maintenance
Bakersfield, CA
01.2020 - 09.2021
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Reported vandalism or other damage to property to supervisor
- Promoted building security by locking doors and checking electrical appliances for safety hazards
- Managed supply in inventory and submitted reorder requests
- Trained junior maintenance professionals on correct repair and cleaning procedures
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting
FRONT END LEAD ASSOCIATE
Dollar General
Bakersfield, CA
07.2018 - 01.2020
- Facilitated cash, check and credit transactions on cash register with 100% accuracy
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Worked flexible schedule and extra shifts to meet business needs
- Completed inventory counts and ordered merchandise
- Worked closely with shift manager to solve problems and handle customer concerns
- Answered questions about store policies and addressed customer concerns
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise
OFFICE MANAGER/ASSISTANT
Hoffman And Downs Building Maintenance
Bakersfield, CA
10.2015 - 07.2018
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Created and also transcribed documents related to the operations of the business
- Transferred and directed phone calls, guests, and mail to correct staff members
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Optimized office schedule to balance team workloads, group productivity and financial targets
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
USHER
Edwards Cinema
Bakersfield, CA
10.2013 - 10.2015
- Assisted patrons with seating by giving directions and lighting paths
- Reviewed tickets for authenticity and applicability to particular event
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Proved successful working within tight deadlines and fast-paced atmosphere
- Greeted customers with smile and provided friendly, knowledgeable service
- Provided a comfortable and clean environment for movie-goers
Timeline
OFFICE TECHNICIAN
California Correctional Institution
06.2022 - 04.2024
JANITOR
Huffman And Downs Building Maintenance
01.2020 - 09.2021
FRONT END LEAD ASSOCIATE
Dollar General
07.2018 - 01.2020
OFFICE MANAGER/ASSISTANT
Hoffman And Downs Building Maintenance
10.2015 - 07.2018
USHER
Edwards Cinema
10.2013 - 10.2015