Overview
Work History
Timeline
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Samantha Silva

Tehachapi,CA

Overview

11
11
years of professional experience

Work History

OFFICE TECHNICIAN

California Correctional Institution
Tehachapi, CA
06.2022 - 04.2024
  • Answered all incoming phone calls and took messages when needed for my supervisors
  • Received, replied to, and sent out emails on Outlook in an appropriate amount of time
  • Maintained calendars for the Associate Warden, Captain, along with some for various rooms I booked
  • Did a daily check of the mailboxes for our office, distributed as necessary and filed the remaining paperwork
  • Managed office and housekeeping supply inventory and submitted monthly reorder requests for all areas under Operations
  • On Excel I tracked, reassigned, and rerouted any documents or assignments coming in/out of the office
  • Type up route slips, create new templates and make any document corrections/changes using Microsoft Word
  • Strong Work Ethic
  • Communication and Interpersonal Skills
  • Working Independently
  • Supply Inventory Management
  • Positive Team Player
  • Quality Control
  • Safety Standards and Protocols
  • Checklists and Recordkeeping
  • Willingness to Learn
  • Detail oriented
  • Being able to complete assignments with a short turn around

JANITOR

Huffman And Downs Building Maintenance
Bakersfield, CA
01.2020 - 09.2021
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
  • Reported vandalism or other damage to property to supervisor
  • Promoted building security by locking doors and checking electrical appliances for safety hazards
  • Managed supply in inventory and submitted reorder requests
  • Trained junior maintenance professionals on correct repair and cleaning procedures
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting

FRONT END LEAD ASSOCIATE

Dollar General
Bakersfield, CA
07.2018 - 01.2020
  • Facilitated cash, check and credit transactions on cash register with 100% accuracy
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Worked flexible schedule and extra shifts to meet business needs
  • Completed inventory counts and ordered merchandise
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Answered questions about store policies and addressed customer concerns
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise

OFFICE MANAGER/ASSISTANT

Hoffman And Downs Building Maintenance
Bakersfield, CA
10.2015 - 07.2018
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Created and also transcribed documents related to the operations of the business
  • Transferred and directed phone calls, guests, and mail to correct staff members
  • Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
  • Optimized office schedule to balance team workloads, group productivity and financial targets
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation

USHER

Edwards Cinema
Bakersfield, CA
10.2013 - 10.2015
  • Assisted patrons with seating by giving directions and lighting paths
  • Reviewed tickets for authenticity and applicability to particular event
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Greeted customers with smile and provided friendly, knowledgeable service
  • Provided a comfortable and clean environment for movie-goers

Timeline

OFFICE TECHNICIAN

California Correctional Institution
06.2022 - 04.2024

JANITOR

Huffman And Downs Building Maintenance
01.2020 - 09.2021

FRONT END LEAD ASSOCIATE

Dollar General
07.2018 - 01.2020

OFFICE MANAGER/ASSISTANT

Hoffman And Downs Building Maintenance
10.2015 - 07.2018

USHER

Edwards Cinema
10.2013 - 10.2015

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Samantha Silva