Samantha Sims
Crozet,VA
Summary
Dedicated Administrative Support Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
UVA Health
Charlottesville, VA
02.2011 - Current
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Incorporated outside records into charts and EHR.
- Coordinated patient dismissals for Medical Director while working close with Risk Management team
- Generated no show letters
- Accept and adhere to the need for strict confidentiality, purged medical records, while barcoding documents for Medical records department
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted back office patient processes to reduce office wait times.
- Preceptor/ trainer of EWYL students
- Nominated to Lead daily huddles
Receptionist
JABA Mountainside Assisted Living
Crozet, VA
01.2008 - 12.2010
- Greeted visitors entering facilities to determine nature and purpose of visit.
- Answered and directed incoming calls using multi-line telephone system.
- Operated Call bell for appropriate staff and resident call lights
- Sorted incoming mail and put in employees mailbox
- Updated daily log book with information about visitors entering the premises.
- Protected residents' rights by maintaining confidentiality of personal and residential information.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Assistant Administrative Secretary
New York Life Insurance Co
Charlottesville, VA
10.2005 - 07.2007
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Prepared invoices, purchase orders, and other financial documents for office supplies
- Processed mailings by sorting through letters and packages.
- Organized and maintained filing systems for confidential documents.
- Directed internal and external calls, emails and faxes to designated agents
- Faxed 1040 logs and delivered cash/logs to Post Office
- opened and closed office
Education
Bachelor of Science - Business Administration Data Analysis
Liberty University
Lynchburg, VA07.2025
Administrative Support Technology -Business And Office - Business
Piedmont Virginia Community College
Charlottesville, VA06.2007
Skills
- Team Management and Supervision
- Analytical Decision-Making Skills
- Customer Service
- Fax, Scanner, Copier, IT skills, transcription, filing systems, EPIC
- Effective communication skills
- Patient Scheduling
Certification
- Microsoft Office Specialist
- Business and Office Certification
Accomplishments
- ACE Diversity and Inclusion Soft skills certification 1-1-2022
- Phi Theta Kappa member 2018-present
- FBLA (Future Business Leaders of America) membership 2004-2005
Affiliations
- Coordinated and led Buchanan Project Pilot program for UVA Opthalmology department. Captured photos of retina and generated letters from data analysis of results to scheduled future appointments for follow ups.
References
References available upon request.
Timeline
Medical Assistant
UVA Health
02.2011 - Current
Receptionist
JABA Mountainside Assisted Living
01.2008 - 12.2010
Assistant Administrative Secretary
New York Life Insurance Co
10.2005 - 07.2007
Bachelor of Science - Business Administration Data Analysis
Liberty University
Administrative Support Technology -Business And Office - Business
Piedmont Virginia Community College
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