Sam Sloan
San Gabriel,California
Summary
Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
3
3
years of professional experience
Work History
Host
Fleming's Prime Steakhouse & Wine Bar
10.2023 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Relayed guest comments or suggestions to manager on duty for further action.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Delivered pick-up and curbside orders to guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Take-Out Server and Host
BJ's Restaurant & Brewhouse
06.2021 - 02.2024
- Presented Positive first impression of establishment's high standards by delivering exceptional service.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Processed customer payments and balanced cash drawers.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Continuously updated knowledge of menu options, allergens, ingredients, and nutritional information to better assist customers with their selections.
- Observed food handling and sanitation requirements to reduce risks.
- Escorted guests to proper tables or offered open seating options in bar and patio areas.
- Answered phone calls to take reservations and address guest questions and concerns.
Education
Associate of Arts - Humanities
Pasadena City College
Pasadena, CA06.2024
High School Diploma -
Temple City High School
Temple City, CA06.2021
Skills
- Order Processing
- Food Packaging
- Table Assignment Management
- Food Safety Standards
- Dining Reservations
- First Aid/CPR
- Guest Greeting and Seating
- Sanitation Standards
- Large Party Preparation
Timeline
Host
Fleming's Prime Steakhouse & Wine Bar
10.2023 - Current
Take-Out Server and Host
BJ's Restaurant & Brewhouse
06.2021 - 02.2024
Associate of Arts - Humanities
Pasadena City College
High School Diploma -
Temple City High School
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